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March 2024 by Andrew Ziska
The customer service was great, I didn’t like needing to rent a vehicle while I waited on repairs for my vehicle but Enterprise did a good job.
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March 2024 by Alex
An employee used my information to contact me through several social media apps - trying to make a romantic connection.
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March 2024 by Karen Di Valerio
Friendly and quick! Been renting week to week for 260 weeks!!!! Great service and friendly and I believe they really care about their customers.
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February 2024 by Sierra Micheli
They weren't the best at answering the phone but I think that is due to the short staff, Brooklynn Petri was very helpful and made sure I got in and out while also being so kind and sweet.
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February 2024 by Alex Tiger
My wife and I have used Enterprise all our life. at this location we needed a rental car. We had an emergency. The people before us complain, right when they got their car that the whole backseat was all sticky and full of gooey stuff. anyways, I’m a United States veteran that was in the war and I use medical marijuana and the staff he treated me very rudely and said I could not rent the car. I’m not even the one that drives so we went down to the street to the other Enterprise west on Bell and had 180 total different experience that was pleasant .At 28th St. and Bell enterprise location were very rude and acted like it was a problem to help people.
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February 2024 by Terry Kurtzer
I've never been treated so politely and professionally as the folks who served me at this location.Jalen in particular made sure we understood the whole process making our checkout a breeze.A definite 5 star experience
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February 2024 by JulianHynes
Always helpful, always convenient, always well priced and good value for money. The (location dependent) available "pick you up" service is invaluable. The back up if there are problems is excellent. The convenience of nationwide, worldwide, locations is second to none. My rental car company of choice, every time.
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February 2024 by Daniel Rodgers
The rental I used while my car was being fixed was fantastic, clean, no problems... when I accidentally left my garage door opener in the car they returned it to chapman and I was able to pick it up! Great service and I highly recommend them!
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February 2024 by Ty Wightman
Whenever I need a rental car Enterprise is my go-to because their service is phenomenal and their cars always work flawlessly. I like this particular location because they can always handle last minute rental requests, there's never a wait, and they have better availability than their competitors in the area.
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February 2024 by Scott
Quick and easy. Good service
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January 2024 by Tim Anspach
Nick was awesome! Great service for good prices.
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January 2024 by Beverly Terhune
This place was amazing. They are located at 28th Street and Bell Road in Phoenix, AZ. They open early, 7:30AM.The employees are very friendly and knowledgeable, particularly, Jalen, who is the assistant manager. I definitely would go there again and their prices are very competitive. My current insurance paid 80% and we paid 20%. For 9 days, we only had to pay $88. I would definitely use them again.
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January 2024 by Larry Hopkins
Staff was very courteous, professional, and accommodating.
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January 2024 by Ash Avery
Nick and Brooklyn made checking it in and out very easy and fast. Process was flawless.
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January 2024 by Deb Germ
I have an outstanding issue and have not heard from ERAC on the decision.The ease of obtaining the rental was seamless. Jalan, at the Bell Rd location, was a joy to work with. I did ask about bringing the vehicle back to CA where it was plated. There was a ridiculous fee involved. I opted to return the rental in Phoenix the city where it was rented and ERAC charged a ridiculous fee to deliver it to the airport because my location didn't have a drop box for the key.Other than that the car was clean and on FULL at time of rental which normally never happens at my CA location.