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February 2024 by John Brooks
They were extremely helpful and quickly got me taken care of in record time!
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February 2024 by Placido Amaya
Very helpful great costumer service. THANK YOU GUYS AGAIN FOR HELPING ME RENT A CAR.!!
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January 2024 by Lauren Flowers
When receiving the car there were many chips in the windshield. Due to the heat, one expanded. After dropping the car off, one of the ladies at the desk went out and checked the car and said “Everything looks great!” I received mt deposit then a week later I get a email from the damage unit… even though there were already several chips in the windshield, I have to pay for the replacement.
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January 2024 by Raul Pena
Smooth customer service. We were helped out by Jack who is great, we had a reliable car great on gas ?
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January 2024 by Daniel B.
What a wonderful Car Rental. Very close to the airport and easy access. I highly recommend this location due to the inventory and the friendliness staff. Shout out to Jack, Brittany and Emily.
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December 2023 by Rayhurt H.
Read the fine print! Don't believe what an employee says on the phone. Seems like every employee changed the policies on their own. Talked to 3 employees by phone. 1st in Tucson, then in San Antonio and then in Phoenix. 2 out of the 3 branches screwed us out of a rental because the employees at the location had a different take on the policies. Because of the "50 mile radius" policy, we could not rent a car from Phoenix to Tucson without a CC. 7.5 hours it took us to get from Phoenix to Tucson. All the agents could say was "sorry" they didn't even try to help a family of 4 out with any other resolutions.
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December 2023 by Gaby Cirne
Terrible service, they gave us a car to rent, they asked us for a deposit of 50 dollars that they would later return to us, as the days went by they charged us another 40 dollars when we handed over the car the girl who helped us told us that our final balance was 8 dollars and said that our deposit and what had been charged on the card they were going to return it back to us but when we checked the card they had charged us 16 dollars instead of 8, I called to make a claim and they only hung up on me. It's been 3 weeks now that we haven't received our money back.
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December 2023 by Jen Casas
The staff was friendly and professional
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December 2023 by Philip Pieri
WONDERFULL
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December 2023 by Velumani Chitravelu
Simple, straight forward and easy billing
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December 2023 by Vanessa
The last two times I came here I had wonderful customer service!
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December 2023 by Obed Avila
Great service….
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December 2023 by Danny Minze
Great service, very clean car
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November 2023 by Val Rojas
We have rented cars from the South 7th St. location for many years and have always received great customer service. Celia, helped us recently and is very knowledgeable and thorough when explaining policies and procedures.
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November 2023 by Chanel T.
Not very helpful at all, same debit card I have used before now all of a sudden they don't take. I used to love enterprise but now I wasn't very happy with how they weren't even helpful. Especially having to pay for a Lyft just to try and get a rental. Maybe I should stick to the location I alway go to.
