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January 2024 by Aireka Garcia
Was in a car accident and Sean hereHelped me with my rental great place
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December 2023 by Stanley Jr Crawford
The best Enterprise I’ve been too in a while. Customer service was amazing!
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November 2023 by Sharanya Sarkar
Pretty good service and onboarding. We got upgraded to a brand new car, and it was nice! They have different fuel payment options to choose from. They need your driver's ID and insurance proof, but you can also add their protection services for an additional fee. We did an additional driver for an extra $15/day. Total came to around $500 for 4 days, for two drivers in a Sedan with protection services (fuel excluded).
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November 2023 by Mandy S
I booked a compact vehicle for fuel efficiency reason and they gave me a SUV when I went to pick up the car. There were no compact or economic vehicles around the parking lot and ended up settle with a bigger sedan. What's the purpose of reservation if they are not honoring the selection?Other than that, the staff seems friendly and it is a good alternative location for rental not far away from the airport.
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August 2023 by Lololol Olololo
The most awesome person, Joe, is gone and a new FREAK (Shaunard) took his place. This Shaun person knows nothing about customer and deals with customers as this is an airport location; he’s 100% by the book and finds every opportunity to overcharge the customer. I used to rent from here a lot in the good old days. But now things are different and won’t be renting from here anymore.
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August 2023 by Jonathan Del Castillo
I travel to Mexico. First time renting and they make the difference. Really good customer service!
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August 2023 by Helen Wilson
Alice Sanchez is the best sells person at this location. She serves customer service 100% I've been dealing with this office many years back. She is an excellent worker at this office, thanks Alice S.✋️??
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August 2023 by Virgil James
Everyone was nice and Curties to me throughout the whole time.Answered my questions. From a viewpoint i was able to notice that this office area her on McDonald Rd. needs some help by hiring more people. I AM CONTUEN USING ENTERPRISE FOR MY RENTAL NEEDS.
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August 2023 by Ted D.
The most awesome person, Joe, is gone and a new FREAK (Shaunard) took his place. This Shaun person knows nothing about customer and deals with customers as this is an airport location; he's 100% by the book and finds every opportunity to overcharge the customer. I used to rent from here a lot in the good old days. But now things are different and won't be renting from here anymore.
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July 2023 by DanO (thunderdan602)
This is a great location. The staff is knowledgeable and friendly. And their rates are very reasonable. A week ago, my mom needed a rental. I logged onto her phone and found her a rental with Enterprise. I thought I saved the rental request. When I took her to Enterprise, I gave them her information I entered. They weren’t able to find her rental request. I gave them my info and they still couldn’t find it. Also, it was close to closing time. The staff was able to find her a rental and at the price i found on the website. I will definitely rent from this location again.
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July 2023 by Beloved Di'Nah
THEE ABSOLUTE BEST CAR RENTAL LOCATION!! Superb Customer Service from Joe, Valerie & Alice!!!. They've gone above and beyond every time and treat you like family here.
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July 2023 by Reggie T
Great customer service I was very much satisfied with how I was treated there ..Alice Sanchez you the Best I’ll always rent my car from this location….
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June 2023 by Candace Papotto
I typically have a fantastic experience at ERAC. From booking to the type of vehicle to the rapidity of getting into the vehicle. This time, service was still great. However, we were quite disappointed with the vehicle itself. We booked a mid-sized SUV for our wedding trip for specific purposes of guests and travel. We were called an hour before pick up and asked if we were still needing a car - which was confusing and odd - but I assured them we did. When we arrived we were hurried into a vehicle that was a full size (3 row) SUV, with nicks, dents, scratches all over; with 55,000 miles on it and clearly very worn out. We experienced issues when driving such as acceleration and just overall vehicle size. We felt like we were rushed into a vehicle and - I've never received a used vehicle with this many miles in this condition. It should have been discussed. It was definitely a one-off but it also makes me question future rental bookings.
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June 2023 by Tara Tingle
Rented a car Memorial Day weekend. Best experience I’ve ever had with a rental car facility! Valorie was amazing! She was so helpful and accommodating! 10/10 will absolutely recommend
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June 2023 by Mr Man
The base price to rent a car looks great but once tax insurance and gas, it ended up being twice as much.
