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March 2024 by Dianna Girard
Great service, always smiling faces great me. I highly recommend this location.
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February 2024 by mike maccagnano
Been going to same location for 20 years they are the best.....
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February 2024 by Phoenixmiss
Alejandro and the staff at the Bell Rd and 43rd Ave are awesome. They always take good care of me.
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February 2024 by Elaine Pletka
Great customer service. They have spoiled me with beautiful cars.
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February 2024 by Melinda Ennis
Great experience! The employees at the office were very helpful, and friendly. I had to keep the car longer than expected but they made it very easy.
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February 2024 by Ali May
Thank you too ALL the Staff! I had a great experience! Will come back if the need arises.
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February 2024 by B Bates
My wife had to travel to Phoenix due to a family medical emergency. Travel was unpleasant due to a winter storm -- stranded overnight in Dallas, multiple changes of flights to reach Phoenix, and near chaos in airports.Getting a vehicle seemed likely to be the same. I had reserved a car, but my wife could not use it because I was not with her. I called this office to see if they could help, and suddenly travel got better. Logan assured me my wife would get the vehicle once she changed the rental to her credit card. Cory was also helpful in this.My wife relayed back to me that everyone in that office was very helpful, cheerful, and professional. Also, when my wife needed to extend her rental they made that happen too. All of this was very much appreciated to experience during a trying and sad time.
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February 2024 by Lou McClearn
Great and friendly service. Easy reservations on line and seemless pick up and return. Great staff and selection of vehicles.
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February 2024 by Jennifer Worthy
Worst experience ever, I will never ever rent from this company again, and I have rented from them faithfully for years. They do not work well with insurance companies. There's no empathy or understanding from any of the employees. Managers are rude they leave nasty voicemails nasty text, horrible horrible service. This has been the worst experience of my life and I'm going through trying to bury my dead husband, and this is what happens. This is disgusting.
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February 2024 by Maria Vega
Service was quick, polite, and very helpful in my specific situation! No issues at all
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January 2024 by Cristian M.
Overall I had a decent experience. The workers were friendly and the process was quick. The only downside was I was told I was going to get a Corolla and when I went in store the only available car was a Nissan Altima.
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January 2024 by Thomas Hood
In my opinion, it's the ONLY place to rent. Never had a problem, always nice, understanding associates.
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January 2024 by Arturo Viramontes77
Exelent customer service
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December 2023 by olu akinpelu
The vehicle was good with low mileage. The next day after pick up the vehicle "change engine oil soon" displays for the entire period. This caused the operator to have to push reset button each time the vehicle starts. Another problem, dashboard flashes "red light" every now and then. Sometimes it hesitate as if the engine is ready to shut off. Finally, the rental shop either forgot to provide vehicle registration documents or intentionally left if out. If accident should happen the driver have no document that pointed to "enterprise rent-a-car" as the owner. Nothing inside vehicle to show the owner if accosted by the authority or in case of accident. This practice needs to change or modify. Overall experience with the vehicle is a good. --Femi Akinpelu
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December 2023 by Nanci G.
Would do a zero but, Yelp does not allow it. We rented a truck from this location, but suspect it is across all locations. We needed a truck to move a friend's belongings who passed away. Needless to say, while out to the home we loaded up the truck went to start it. Nothing happened. Truck did not start. Called enterprise to see about a jump and they told us they would charge us $25. We are already paying for their truck and it is their truck that would not start. So we called our insurance company and they will be out to start it. Not sure when or why it changed, but will not rent from them again.
