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January 2024 by Albert Aldava
I was in the market to purchase a new sofa and started a conversation with the Ethan Allen chat box, which I usually wouldn't do, but was impressed with the knowledge and follow up I received. I didn't realize I was speaking to an experienced Ethan Allen Design Consultant in Kayla McCullough on the other end. Within a few minutes she answered my questions, built a sofa as I requested and prepared a quote for me to review. I was able to get exactly what I was looking for with professional assistance and someone to contact with questions, updates or concerns vs. just ordering online and hoping for the best. I could have driven to a local store and tried to find someone to help me there but I feel like I got a higher level of service immediately and I would be glad to contact Kayla directly again for additional purchases.
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January 2024 by Theresa Spizzirri
I am so pleased with my recent Ethan Allen purchase!Beginning with my design consultant Kirah Rankin’s very kind, and professional assistance. I highly recommend Kirah Rankin; please see her at the Scottsdale AZ location for expert assistance from start to finish.My beautiful King bed was delivered and set up by a quality delivery team, in a timely manner. Thank you Kirah!
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December 2023 by shelly martin
Marylin Mazza is an outstanding representative for Ethan Allen. She is attentive, personable, and has a great eye for design. She brings her enthusiasm into her work making the process of shopping a joy. We are so pleased with all of her suggestions.
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October 2023 by Joel Lilliquist
Kirah was great from start to finish. She got our vibe and made it all happen. Her follow up to keep us posted on order status as well as post delivery speaks volumes about her professionalism and genuine care for her clients. She’s 5***** plus!!!
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August 2023 by Erene Waymeyer
Kayla Mccullough redesigned my living room recently, and I couldn't be happier. She made the trip to Prescott after spending time with her at the store. Very professional and easy to work with. I've worked with other designers and she by far has been the best. I also need to give a shout out to the delivery of furniture and area rugs - excellent attention to detail. I'm sorry I can't remember his name, but he delivered here 3 times and all experiences were outstanding.
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July 2023 by Denise Johnson
Kayla McCullough warmly greeted us one day when we visited Ethan Allen to begin our furniture shopping for a home that was being completely remodeled. We took such a liking to her and over the next few weeks and months purchased furniture for bedrooms, dining room and outdoor area. She took her time with us and it was her professional demeanor and pleasant personality that stood out the most. She listened to us and I never once felt pressured. She is most knowledgeable about interior design and I am grateful to her for all her advice. Our furniture arrived this week and everything is stunning. She is deserving of a five star recommendation.
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May 2023 by Karen Bergman
Breyan Sussman was an absolute delight to work with! I never felt pressured; she listened to what my vision was for our master bedroom and she expertly guided us into choosing pieces that made the outcome even better than we imagined! We could not be happier with how everything turned out. She’s an expert in mixing styles and tones. I love the fabric she chose for a bench that tied everything together to work with the bedding we already have. Breyan was always available to answer any questions or concerns along the way. I highly recommend Ethan Allen for their superior quality, and am so grateful we had the opportunity to work with Breyan. You can bet we will be calling on her for any future needs!
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May 2023 by John Dautel
We met Ghada during a visit the Scottsdale, AZ Ethan Allen Showroom. She was eager to assist us with recommendations for side chairs in a living area. She took into consideration our living space, room and furniture colors, and made recommendations that we ultimately selected. She assisted in selection of fabric and color and provided renderings of our space based on dimensions we provided. She steered us to rug options that we ultimately selected as well. Ghada went beyond our expectations with the service she provided, and we trusted her recommendations. We are now looking forward to receiving those pieces to complete our living area.
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May 2023 by Maria Phoenix
I’ve previously purchased furniture from Ethan Allen and always, I am impressed with the quality and all the options available to make it exactly what I like and what will work in my home.Recently I needed dining room chairs but I decided to look around at other stores in Phoenix and online just to see what’s out there. I took pictures and talked to different sales people looking for the right chairs. When I stopped in the N Scottsdale Ethan Allen I had the good fortune to meet Ghada. Her lovely personality, interior design knowledge and taste made for the best experience I could possibly ask for. And she will definitely be my go to person in the future. Thank you Ghada!
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April 2023 by Victoria Barna
If you’re in the market for new furniture I highly recommend meeting with Ghada Bastawy, Design Consultant, at Ethen Allen in Scottsdale. There’s no charge and well worth it. She listens, is patient, considers alternatives, and is so helpful and knowledgeable without applying any pressure. I loved the 3D program that shows your room with furniture placement as well.
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March 2023 by Dustin Thorn
We have been customers for many years and have furnished many homes with their collections. The furniture is heirloom quality and worth every penny. Their design team is easy to work with and can help a person feel confident about their selections.The home delivery team is always on point.
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February 2023 by Laura LaRue
My husband and I were fortunate to meet Kayla at our first visit to the Scottsdale store. We gave her some ideas of what we were looking for and she put together the most beautiful plan for our home. We were blown away by the time she put into it as well as the detail. She had great ideas and together we finalized choices. She has kept in touch with us throughout the ordering and delivery process, and if I email her with a question I know she will respond very promptly. Her professionalism is outstanding, she’s delightful to work with, and she’s excellent with respect to interior design. We are so grateful we met her that day we started our furniture search.
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December 2022 by Cynthia Guy
Beautiful selection of high quality furniture. GiGi helped us to pick out just the right pieces to fill our new home. She is amazing! Highly recommend.
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December 2022 by Pamela C.
I've always enjoyed great products from Ethan Allen over the last 25 years. However the customer service has definitely declined. I purchased a bed from them recently after several months of waiting But it was well worth it, as the product came through with no problems or issues. The interior designer however really didn't offer me much in the way of what else I could do to incorporate my old traditional Ethan Allen furniture with my new even though I expressed my interest in my future plans.I had her come out in hopes she could help me continue my remodel but didn't feel she offered much in way of creativity. She did make one call to me after I received the bed to make sure I was happy with my purchase so I still gave them a 4 star!
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December 2022 by Suzanne Campbell
This review is for anyone hesitating or skeptical of an Ethan Allen purchase experience. My husband and I worked with Ghada Bastawy, a designer (with a degree to back it up!) from the Naperville, IL location. It had been about 15 years since we bought furniture and nervous about what to expect in the current climate. Ghada was welcoming and helpful from the start. Never felt pressured or talked down to in our first chat at the showroom, which then led to her coming to our home to understand our furniture needs. Our home layout is challenging - smaller space, lots of windows/angles, but she took all of this in stride and reimagined our space in an incredible way, wowza! Additionally, she helped keep us in our budget range and we worked together to continually edit and curate our furniture, fabric and accessory choices. I know she spent hours and lots of conversations with me to elevate our home within a budget. BIG THANKS to Ghada, a designer with flair, care and passion!Also want to give a shout out to the Lucy Collection which is an affordable option, but still high on quality and design. If the Lucy Collection didn't exist, we couldn't have met our budget.
