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October 2024 by Rose Land
The stains on the carpet are bad. No coffee maker was available along with extra pillows. Being asked to wait for an item advertised available is Unsat!
Noteworthy details: Seems to be understaffed
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October 2024 by Michelle Choi
We stayed for a week before we could move into our apartment. The area was quiet, although the parking lot had multiple cars with busted windows which made us a little uncomfortable. We only noticed this after checking in and paying for the week. It was our best option and we were comfortable enough. The staff was kind and helpful. The kitchenette was helpful. Although aged, it was clean enough and we were thankful to have a place to stay.
Rooms: Older, but clean.
Safety: Concerning. Please make sure to be aware of your surroundings and I wouldn’t leave anything of value in the car.
Walkability: You can walk to the shopping plaza from behind the hotel.
Food and drinks: Large shopping centers just around the corner with a lot of food options.
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October 2024 by Laurent Leroy
Not a really good experience, very noisy oral beside the hotel, old room. No breakfast just snacks and no taste cafe.
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October 2024 by Jayjay Man
Do not stay here.
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October 2024 by Maria Perez
Everything is clean, good service with the people who clean and good customer service
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October 2024 by Luis Schupbach
Rooms are over priced
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October 2024 by Nina Acuna
I'm giving two stars because of the location and staff. Everything else is horrible. The hallways smell like weed. The room had a musty odor too it. The floor in our room looked greasy. The bathtub faucet had a bad leak and everything looks very dated
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September 2024 by Bryan
This place is an absolute dump! The elevator stinks of puke. The hallways stink. The rooms smell worse! They clearly don't clean this place. DO NOT STAY HERE!
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September 2024 by manuel barsy
The front desk are real helpful and super friendly love the location
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July 2024 by Irene Sams
My stay here was in May 2024 the room (I can't remember the room number) was decent and a nice size. The location was the best part, it's close to the freeway plus there's plenty of stores and restaurants within walking distance. I anticipated my stay to be at least a month long due to my situation, however, the staff and management is horrible! First of all, they treat paying GUESTS like prisoners, housekeeping is an accommodation but apparently at this hotel it's mandatory and they can come in whenever they feel without permission LOL I have to laugh hard at that!! I have no idea what business management/law classes the assistant manager took but definitely not the correct ones. Long review made somewhat short myself, my son and my cats were put out because I didn't make them aware of my two cats upon check-in (housekeeping came in the room without permission or notice because when checking in the manager said I wasn't going to receive housekeeping due to my booking type, whatever that meant) so even though I had paid for days in advance we had to GET OFF WORK (the assistant manager called my cellphone like it was an emergency) and retrieve our belongings that day/evening. On top of that I have been placed on the "do not rent" list so I have contacted the headquarters because evidently some prejudice played a major part, it has nothing to do with SOME CATS not even dogs, some CATS so I need answers hopefully we can discuss what was really the issue.
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July 2024 by Justin Cansino
I had booked a reservation through a third party when I got to the location on the date of check in the employee at the front desk said my reservation was not in there system and I have still not received a refund since I already paid. The employee was rude as well and trying to get my money back has been more than a hassle than it should. Untill I get my refund my review will stay posted.
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July 2024 by NISHA Lev
The front desk lady was rude and when I asked how much they were charging me for 2 pets she wouldn’t explain it properly. I’m not paying $50 a day for 2 pets and when I asked for a breakdown in the price she started getting an attitude. If I’m paying $776 for 1 week then I have the right to ask for an invoice explaining why it’s so much. The lobby was unappealing as well. I told her we will be staying for awhile but wanted to pay weekly and she stated that I have to continuously pay that price for the dogs every week and a deposit over and over again. I don’t see how that’s correct. I went somewhere better and cheaper. I recommend WoodSpring suites to anyone that’s looking for something a little more adequate
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June 2024 by get off my account
Stayed here and the water to the shower was non stop running I asked to change rooms because it was loud and they said no. I asked for extra pillows and they said no. Asked if they have knifes/forks/cups/bowls and got a oh sorry we don't have anything to offer! Floors are nasty and the room smells. Had to plug in our TV behind the bolted In dresser. Only good thing was the bed was at least clean.
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June 2024 by Dawn Napier
Take out food was delicious. Hotel room was sketchy, lobby was sketchy, people in lobby were sketchy. Parking lot felt unsafe. This was not a good experience and seemed like a rent by the hour kind of place.
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May 2024 by Shelly G
Friendly staff!!
Moderate rooms
Great location
All working electronics, plugs, etc!
