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January 2024 by Robin Miglarese
Kristyn provided outstanding customer service!! My 92 year old mom who lives on a fixed income has a storage unit at Extra Space Storage. The new year rate increase was significant, so I went to the office to discuss if they could work on the price. Kristyn the manager was very professional, friendly & willing to work with me. I was pleasantly surprised when she was able to get approval for a price adjustment which was most appreciated.
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December 2023 by Ranae Tenny
Best customer service I have ever received when needing a storage unit. Kristen was amazing and made the move in process easy. Facility is always clean, and the prices were the best available for the climate controlled units that I could find.
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December 2023 by Kim Stuart
Fantastic to work with, Kristen is incredibly nice and her followup is great.Location is VERY clean and tidy, lots of cameras everywhere, I am very pleased.
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December 2023 by Jerry Conley
Working with Extra Space Storage has been a true pleasure. Kristyn did an excellent job of showing us the facility and signing us up for new our storage space.
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November 2023 by Cindy Gilstrap
Extra Space Storage website was so easy to navigate. Christine called me shortly after I reserved online. She was so friendly and professional! I would highly recommend them.
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November 2023 by Bridgette Burton
The office manager Kristen is truly amazing. From obtaining the unit a week ago I rcvd customer service on another level from her. From paperwork speediness to a lock issue that was resolved by Kristen within minutes. Thank you so much
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September 2023 by Jane Waypa
Kristyn was professional, courteous and very efficient throughout the entire procedure. She gave me a quick tour of the facility to show the available units, explained the company and facility and took my many phone calls for further information. I was able to lock in an entire year over the phone after completing my online rental. Summer promotions just happen to be going on, so we lucked out with a great price on top of the amazing service. Convenient location for us so we are not spending extra high gas prices to drive a ways to get to our items.
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August 2023 by Ben Amoroso
I needed a long term storage when I was moving in I was asking about the web specials and was told sure it would be no problem but just needed to switch units so I saw a great special hoped on it reserved it , now I was told Sorry I can’t because it was considered promotion hopping ! I was completely lied to don’t wasted your time with this place lies
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August 2023 by Christopher Geist
Can't stand that money in your wallet?!? This place will create Extra Space, hence the name. See your rent jump 5-10% every six months or so until you get fed up and have to move to a new location. Joy....Joy....
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July 2023 by Mike Kronick
We just signed up for a medium 10'x15' storage unit online. Everything went smoothly and all the paperwork was done online.I like the unit's basement location because here in Phoenix, it is 110 degrees today and it was very cool inside the building. The unit was very clean, almost new looking, and the price was very reasonable compared to the storage unit we just moved out of.There were also plenty of carts available for our use. Two carts easily fit into the elevator. There was plenty of lighting available as well - not so much in our previous storage unit.Overall, a very positive experience.
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July 2023 by les bidrawn
Great storage facility. Clean, easy ingress/egress, Great AC. Great staff. Good value for money.
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May 2023 by Emily Farnworth
My family needed a storage unit and things changed after already signing our lease. We didn’t end up using it at all. They (I believe their name was Kristin or Christine) were so kind to cancel our plan and refund us almost the full amount even though we had signed the agreement. This was my second time using this ExtraSpace location and I would do it again in a heartbeat!
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May 2023 by Ted Demeritte
Great service. Reasonable rates , especially if you reserve online. Air conditioning, bathrooms. Water fountain, clean. I really don't like to store things, but if I have to use storage, this is the perfect spot.
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May 2023 by candy Palmersheim
Kristyn, the manager, is always super helpful. Storage faculties are nice and clean. There are cameras on the premises and key code access. Good location in Ahwatukee.
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May 2023 by chris carey
Used this facility 2022-2023. Both the account set up and cancelation were hassle free. It is a very clean facility with easy access and I will definitely use them for future storage needs.