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January 2024 by Denise Stephens
Easy to book online! Great price and convenient! Even got a courtesy call within an hour!
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January 2024 by The Armaghettus Transcripts
Becki was thorough, courteous, and very professional...She had us set up with a new unit in no time and showed us how to get to it as well...Thanks again, Becki...
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January 2024 by Valerie Moreno
Great customer serviceWilliam, the manager was very helpful very professional. This was my greatest experience ever with a storage facility and I’ve had a couple.Thank you team at extra space storage
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January 2024 by Lisa Wilcox
The manager, William, is awesome. Moving things in and out of storage can be stressful and he was more than just helpful with figuring out size and price; he went out of his way to make sure I was able to get a unit that was convenient to my needs within the facility. I get a little anxious in the maze that the storage units create and he was patient, calm and helped me find one I was comfortable using. The facility’s location is well placed, well priced, clean and well lit. I really couldn’t ask for a better experience.
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December 2023 by Trenton Beachy
William is extremely friendly and so willing to help. William gets 5 stars. Extra space storage gets 3 due to how much the cost of storage had increased.
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December 2023 by Jose Baumea
Great people, explain everything that you need to know. I have a very busy schedule and we're willing to work and wait for me because I needed to borrow the cart so I may move some heavy things. Thank you and I appreciate you guys!!
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December 2023 by Sherrie Fritch
Extra Space Storage on 27th Ave and Glendale Is the most AWESOME storage place I have ever rented from. The staff go above and beyond to accommodate their customers and the whole place is clean and well secured. I would definitely recommend this place if you have and storage needs. Thank you Extra Space Storagesincerely Sherrie Perret
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October 2023 by fun kids
It was so fast and easy to rent a storage. William did an excellent job at explaining everything and just had a smile on his face through the whole process.
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October 2023 by Lorna Jackson
Excellent customer service. The manager William and assistent Becky went over and beyond the call of duty and they made a very challenging time for me better.
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September 2023 by Sean Riley
Exceptional service from start to finish. Becki knew what I wanted for I did. She was phenomenal.
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September 2023 by Sulaiman Tate
Excellent service, clean facility, I’m very happy I chose ES. The office manager is the best!
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September 2023 by Shirley K.
If you don't want your items to dry out in the Arizona heat this is the place to store your precious items. It is air-cooled. They also have late hours so you can come in after the sun goes down. The price for Cold storage is very reasonable the team members here are very helpful and they treat you like family
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September 2023 by Morgan M
I have been renting unitS (yes multiple) from the company for 6+years. I had such an amazing experience in Gilbert/Mesa I figured, for the prices and friendliness of management plus their prompt and professional handling of any issue we ever encountered, I think I will stick with the same company. I don't know if management of employees have changed at this location in the past roughly 2-3 months but aside from the floors being clean,, that's about all I can say. There is never anyone in office, there is never a return phone call, I had issue with night security whenmkeys and phone were locked in the building and nothing was done about it. There are NEVER carts no matter what time of day and there are no other customers so where is the desk person or even 1 cart located? It is truly mind boggling. I can't even thank them for figuring out their rat problem because no one is around. . So I would never rate a 1 star anywhere but this is strictly based on customer service in the last 2 months, or total disrespect and lack thereof. Sorry to say.
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September 2023 by Tashina Thomas
Quick service! Seamless process everything done online and over the phone. Very satisfied with friendly customer service. William was amazing
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August 2023 by Khalil Rushdan
Great customer service and quick turnaround times!