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February 2024 by Tell the Truth dining (I give it a 5)
This place is just horrible if you have no choice but to stay there that's understandable but if you have a choice there's other hotels near the airport you should probably stay at home the rooms are not service correctly the rooms are not clean there's nothing good about this place housekeeping honestly you can see does not care and neither doesRooms: The rooms are outdated they're dirty there's trash behind the TV there's trash behind the bed the coffee station is old some of the plugs work some of them don't it's just a trashy motel
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February 2024 by Annela Buffin
Rooms: Definitely worn, carpet needs repair, it's older, but not dirty.
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February 2024 by Suzanna Dsa
We enjoyed our stay here. Bfast was good too.
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February 2024 by Lesley Switzer
I stayed in this hotel for 2 nights last week, checked out on Thursday the 25th. I asked for a receipt upon checking out and the person at the desk could not figure out how to print a receipt for me. She said she would email me the receipt, did not. Since Thursday, I have been calling daily as they charged me an additional $500 and have not issued a refund. I cannot even get a receipt that reflects my charges for this 2 night stay and I have been charged twice for the same room. Chanel, the operations manager has not been able to help me and is no longer returning my calls. I would not recommend this hotel unless you have time to chase down your correct payments. After 20+ years of exclusively staying at Marriott properties, I am so disappointed!
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January 2024 by Daniel G
This place was just OK. My favorite thing was the room size and my least favorite was the service.We had the suite and it was big. I only paid $100 for this room so I wasn’t expecting much but the size was impressive. Otherwise the room was dated, but clean. Some missing paint here and there, the toilet didn’t quite flush right, old carpet, but it was acceptable.The service was definitely lacking. From the service without a smile at check-in to the weird breakfast janitor who playfully but aggressively scolded my infant for eating messily, everyone we interacted with seemed like they hated their job. This place really needs to get itself together service-wise.It’s cheap but I’d skip it next time. There’s lots of other choices in Phoenix.
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January 2024 by Guido Cytryn
Best Fairfield hotel I stay in.Big rooms, big common areas like business center where you can use a computer and print, gym, pool where you can
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January 2024 by Jeff Skelton
I see a specialist at Barrows Brain and Spine so this place great. Good price, friendly service especially the woman at breakfast, great buffet in the morning. Clean rooms and comfortable beds. Jacuzzi and pool worked and was a nice temp. It was Jan so pool was a little cool but you could swim in. 1 small negative was towels were rough and no chocolate on the pillow. LOL Highly recommend will stay here often.Rooms: Smelled clean not just spraying over bad smells.Nearby activities: Lots of fast food places that are different not like McDonald's or burger King. A museum is very close but havet gone to yet.Noteworthy details: Free parking.
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January 2024 by Bill Ender
Just picked this hotel out of convenience, but after checking you and I have extended my stay. I made it to breakfast that they were already cleaning up, I was very late getting down. But the lady that was caring for the area was happy to accommodate me with what she still had to offer. A little gesture like that goes a really long way.
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January 2024 by Scott Thompson
Nice hotel. Front desk was very helpful.
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January 2024 by A Fraz
The shower head was awesome! Clean room. Great hot tub! The staff was very pleasant.
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January 2024 by ERNEST FRED
Rude customer service. Claim free cancelation but would not honor it. Changed rates on room booked two months in advance. I will not stay here again. NEW OWNERS NOT HELPFUL.
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December 2023 by David Coulthard
One night stay on the
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December 2023 by Gracie McGill
Dated hotel with new management, do not expect Marriott brand or service when you stay at this location.
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November 2023 by Iris Contreras
I love this place, the people is very kindly, it’s a place for you, cause is very nice,
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November 2023 by monica carpio
There was a cockroach in my