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November 2023 by Altered H.
I have been a patient at Fairmont pharmacy for 10 plus years . since the owner retired , the service is horrible . The reason I went in the first place was because of the small friendly mom and pop pharmacy . Now though, Every time I go in to get a medication refilled ( mind you I called several days prior) it's either on order, out of stock , backordered or partial order available only . Actually , you would think that my medications would be on hand and ready without me having to call each month . Depending on ho you speak to when you call , you may get a different answer . Every time I visit to pick up my prescriptions, there is a different Pharmacist . Seriously considering finding a different pharmacy all together , shouldn't be this stressful . Also there is one specific pharmacy tech that is extremely rude , not what I would expect as a customer for 10 plus years . Shame on you Fairmont .
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September 2023 by Roert B.
I have been a customer at Fairmont for years. They are kind, and try very hard not to keep you waiting. I get a good feeling just driving past the store. Yesterday, I called them to ask a favor. Not only did they go out of their way to save the day for me, the person on the phone recognized my voice. Medical stuff can be so hard on so many levels. For me, going to Fairmont is the easy part. They are helpful, cheerful and familiar. Two years ago, I was in a bad accident, and walking with a cane and neck-brace. The folks at Fairmont seemed more concerned than my own family. They were happy to see me recover, too. Five stars is not enough. I am literally a healthier person because of the culture at Fairmont Pharmacy. IT's worth it to establish a relationship with them.
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August 2023 by Audrea Perry
Kind, helpful, caring, and always happy to see me. And they have hard to find meds in stock. This place is wonderful.
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June 2023 by Julie Gagnon
Sometimes they ask me if my survival depends on carrying my purchase in a bag. I just say no but ask for one anyway. Today they didn't give me one, and, wouldn't you know it, along my way home I died from lack of a bag. Who could have known that would happen! I never even got a chance to write this review. /sOtherwise they're a great pharmacy.
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May 2023 by Chad P.
Not happy with this pharmacy. I called to see if a medication is in stock, as it is out of stock at other pharmacies, and was told they have plenty in stock. Then I was out back on hold and told that I can't get any since I am not a current patient of the pharmacy. I asked if my doc can send in a script and they told me that i would be refused. How sad is it that you can't get the medication that you need and the cold actions from the female pharmacist. I will be reporting to the pharmacy board since I was discriminated against.
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March 2023 by Yogi B.
This wonderful place is one of the few pharmacies that carry a scarce RX that I need monthly! God Bless Fairmont!!
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February 2023 by Gertrude Mills
Waste of your time. My husband is in palliative care (and needed to get his pain meds filled). After listing them to the staff the pharmacist she tells me no we don’t carry those! So I’m thinking why didn’t your staff tell me that??? Why did you need to get on the phone to further kick a really sick person who has such little hope of living.
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February 2023 by Tom E.
Fairmont Pharmacy is the kind of local business I prefer supporting. Not only are my prescriptions filled fast, We have found so much more here - over the counter products many bigger sellers may not have, pet products, essential oils, generic brands of vitamin and mineral supplements, equipment for our family elderly plus staff we know and trust. Give it a try, see if I lie. You could always shop elsewhere and let Fairmont die.
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December 2022 by Nan van der Steur
I spoke with Annette over the phone, and she couldn't have been friendlier or more efficient. My prescription was delivered by Lisa (also very personable) to my doorstep within about two hours of my doctor calling it in--which was an unbelievable help (and comfort) to me, since I was sick. Now I'd like to switch all of my prescriptions to Fairmont; they deliver the sort of personalized customer service that's seldom seen these days. I think I love this place!
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December 2022 by andrew vaux
The absolute best service and they go the extra mile to help you with what ever you need. They know you by name and not a number which is what I love! When I walk in they greet me with a smile and hand me my prescription on the spot. I never have to wait in long lines or be treated like cattle which is how it's become at most pharmacies. The prices are very competitive as well. So why not support your local down to earth pharmacy where you can be treated like a special person, because to them you are very important.Thank you to everyone at Fairmont for your wonderful service! ❤️Pamela M.
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October 2022 by Dylan K.
This is the best pharmacy in Phoenix. The pharmacist and technicians are extremely friendly, caring and always get my prescriptions filled quickly. They take the time to talk you through whatever you need. The pharmacist went out of her way to call my doctor and try to get my medication switched to something that was covered by my insurance. I never get this type of service at any other pharmacy!
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August 2022 by Michael D.
Great service and people! Anytime I need extra help or I needed an emergency weekend supply of my medication they're always there to help me. It's important to have a pharmacy that treats you more like a patient rather than a customer.
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July 2022 by Laurel Carraway
Fantastic local compounding pharmacy!!! We needed a specialty medicine made for our daughter and they not only had the best price, but by FAR the best customer service of any of the other places I had tried. Super convenient parking, great location, surprisingly extensive retail offering - if my daughter comes along to pick up any prescriptions she always wants a browse in their cute kids section in the back (filled to the brim with thoughtful Melissa+Doug choices). I always have a pleasant interaction whether on the phone or in person, I have nothing but great things to say about Fairmont Pharmacy!
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June 2022 by Angelica Beene
I just spoke on the phone with an employee. She was very patient and polite.
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May 2022 by Rebecca S.
Best pharmacy I have ever been to. The wonderful staff is so attentive, they remember you and remember your needs. Are very accommodating and understanding. Truly something out of a movie. You just don't find exceptional service in this way anymore. I recommend them to anyone I can.