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March 2024 by Sandra Thomas
The two guys working on 2/24/24 at the 43rd ave facility really made the process of shipping my huge box out very easy, plus it's was super cheap to send a box over 14lbs. Thanks you guys did a great job!
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February 2024 by Kaleigh Thomas
i kept trying to call so i can pick up my first check and all it kept trying to do was give me a recorded line. they stole over $400 from me.
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February 2024 by Derly Calderon
Fast and friendly staff
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January 2024 by Sai charan reddy
Pathetic customer service.
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January 2024 by Felicia Torres
I am currently standing here at 1/5/2023 at 1 pm. I've been here for about 15 minutes. There was a problem with the machine (not the fault of the person at the desk).She went back and asked for help once while a lobby full of people were there. No one came.She just asked again, more sternly, and she is being reprimanded where we all can hear.Whoever she is speaking to, is arguing about here tone, where we can all hear. All the while, the lobby is filling up.Totally unprofessional.
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December 2023 by Francisco Leon
Convenient and very practical for your shipments to any part of the country
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December 2023 by Perla Nevarez
Great prices
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December 2023 by fortino acosta
The employees at this specific location have terrible customers service skills. Unfortunately this is one of those places without consequences and shows on the way customers are treated. I would say avoid this location but that's what they want so just be prepared to be disappointed as soon as you walk in.
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December 2023 by Bill Irwin
Very friendly and helpful staff! I would highly recommend and I will always return for any shipping that I may have!! Great service FedEx William Irwin
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October 2023 by John Bleckley
Mature, confident staff aiming to please their customers.
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October 2023 by Mon1
I can say they do a remarkable job at getting us all our packages on time but as far as Customer Service, not so much. It’s almost impossible to get a live agent. I understand they are always super busy but once in awhile I d like to talk to a live agent, they just grip the conversation better with better results.
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August 2023 by Ian Callender
I tried to call to talk to the employees in this ship center, and I really wish I had recorded it, but it wound up being a 20 minute ordeal with a computer and customer service until the agent admitted to me that it is impossible for a customer to actually reach the people inside a fedex facility over the phone. Ridiculous. Anyway, they delayed my package for four days after I had asked them not to, it didn't require a signature to begin with so it should have been left the first time. Four days worth of customer service calls later and now it's on a truck allegedly, and since I can't call my local store, I have no option but to waste a day waiting here for it. If I go down there to get it myself, I risk missing the delivery driver and getting the "come back tomorrow" treatment. And even sitting here I risk the delivery driver simply never appearing and lying about making an attempt, as they're known to do here looking at other reviews. Useless people. Useless company. Useless customer service. This is a truly terrible service that deserves no more time, effort, or money from anybody.
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August 2023 by Regina Hoos
Was waiting on a package for nine days. Finally found out that it was in Phoenix. Went to pick it up and the young man was very nice.
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July 2023 by IQof3
3 out of 5 of my last packages that were shipped were damaged. They make it all the way across the country and they get here and they damage them before they ship them to Mesa....
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June 2023 by K AG
I went this location this morningThe attendant was rude and slow to do the work…
