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August 2025 by K
Terrible customer service. More specific the lady with short grey hair.
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May 2025 by Brian Kimmel
Rhiannon saved the day! I had a ton of files to manipulate and she helped me in a matter of minutes. Make it super easy. Great location promote that employee she is fantastic !
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May 2025 by Ashley Duncan
What an absolutely great experience. I made a mistake (my fault!) and both employees made it clear it’s totally okay, not a problem, and that it’ll be fine. And it was! They helped all of my anxiety with their kindness.
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May 2025 by Dafne Ramirez
I had such a great experience at this FedEx store! I needed a large packet printed—over 100 pages—and was having some trouble emailing the file because of its size. Amy was incredibly patient and helpful the entire time. She went above and beyond to make sure everything got printed correctly and that we were taken care of. We left feeling so satisfied with the service that we didn’t even realize we had forgotten a water bottle—Amy actually took the time to email us and let us know! Her kindness and professionalism truly made our experience exceptional. Highly recommend this location and a big thank you to Amy!
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April 2025 by steve one
Wow, this place is awful. Their equipment does not work.
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April 2025 by Ahnaf Abrar
Fast and polite service
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April 2025 by Josh Beute
Queen Mae is the best, so above and beyond helpful!!
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April 2025 by Liz Urbizu
Diana was extremely kind and helpful. I have never had a better experience at any fedex. I highly recommend!
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March 2025 by Blanca Barrera
The manager and store employee were so helpful and friendly. I came in to print certificates 1 hour before closing time, the customer service was great!
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March 2025 by Elly Nicholson
I want to take a moment to express my heartfelt gratitude to assistant manager Rhiannon at FedEx for her exceptional help in resolving an overcharge issue. Although the mistake wasn’t made by her store, she went above and beyond to ensure the situation was resolved. She didn’t have to help, but she took the time to track down the right people and worked diligently to correct the charge. Her professionalism, kindness, and dedication truly made a difference, and I am so appreciative of her efforts. It’s rare to encounter such outstanding customer service, and I’m thankful for her assistance in making this right! I would also like to mention,her team members have been wonderful in helping me understand packaging and how flat box rates work, essentially helping me save money. I'm definitely going to keep doing business at THIS location because of the exceptional customer service and genuine kindness.
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February 2025 by Uriel Lopez rodriguez
Guy with blonde hair was chill and helpful
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February 2025 by Ahlylah
The FedEx drivers have dropped my packages off at the absolute wrong address and had people sign for it multiple times with different instances. All of the instances it says that my package has been delivered. All of the instances to the wrong address.
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February 2025 by Kat Gamao
Rhiannon went above and beyond to help us get our packages delivered on time and for the best price. She was so helpful, knowledgable and pleasant even though the store was closing in the midst of us configuring our packages for the best deal. Thank you!
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August 2024 by Aaron Browning
The computer station is a joke. Slow and frustrating older computers that charge by the minute.
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August 2024 by Jarrod Naude
I've had the worst experience possible at this FedEx. I had a package filled with all of my confidential and sensitive information that need to be sent to a government agency in Tempe, AZ (15 minutes away). For weeks after sending the tracking number didn't work and they could not tell me anything about where my package was. They were unhelpful in this time, and I had to go back in-person daily to get any kind of response. Now, a month later, they come back to me saying they found the package. This FedEx office had negligently addressed it to a random person in Tennessee who opened and had access to all that information. I'm not unreasonable, we are all humans and mistakes happen, but this mistake has caused a great deal of problems for me ranging from wasting hours of time trying to find this package to my ability to work potentially being compromised by the delay in getting these documents in. FedEx doesn't seem to care about any of this and doesn't want to do anything to set it right. If you are shipping anything important, urgent, or sensitive DO NOT USE THIS LOCATION. This has been an abysmal experience made worse by the fact that they literally only had to drive it 15 minutes to Tempe.
