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March 2024 by Amal Eltaib
This is my go-to store for any printing and fax needs. The staff are always welcoming and kind, especially Kevin. What a great guy with exceptional customer service.
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March 2024 by YA C
The woman with the dark hair is a covert racist and the customers are snobs as well. I just came from court and need a folder to put my documents in that I need to send in the mail. She acted like I committed a crime by saying I don’t need to send forms off today. I’m waiting on my car to be serviced so I had a timer set on my cellular device and also made 1 business call this woman set by the birthday cards just to watch me and appear busy. She did not help me pick the best envelop for my 10 page file I need to mail either. I’m glad I browsed around because I saw a firmer envelope that was less expensive. ??????
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February 2024 by Jordan Bubin
The crew here are always helpful, patient, and polite. I've been popping in for years; AJ and Kyle have really gone above and beyond to help me get some projects done, and I had to come on here and give 'em a shoutout!
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December 2023 by Dan !
Scooter dropped off at fedexI took it toFedEx office3801 N Central Ave,Phoenix, AZ 85012The same location I took it to last time.This time they said they couldn't take it because it has a battery. And that it was a mistake for them to take it the last time.They told me to take it here:FedEx Ship Center3340 E Thomas Rd,Phoenix, AZ 85018When I arrived at this location, they would not tape the box, so I had to buy a $10 tape and tape it myself.They said it needed special stickers if it had a battery !and I had to take 2 Uber rides with the huge box.
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December 2023 by Cole Trask
came in to print with just a few minutes before close, and Amy took care of me with kindness, patience and efficiency.Her graceful professionalism and empathy helped turned a stressful project night right around.Thank you so much Amy !!
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October 2023 by Brie Ochoa
Had a great experience here ordering three 48 inch x 36 inch scientific posters for a conference. I called ahead and fortunately they weren't too busy with printing, so my items were ready ~6 hours after ordering them online. The employee I spoke with was knowledgable and helpful. I ordered plain poster prints (not glossy or matte) with bright colors, and the products were excellent! They were rolled and secured without damage. I also appreciated that they were in appropriately-sized long, thin plastic bags, which helped me carry them around without damaging them.
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October 2023 by Samantha Estlund
Kevin and whole team great! I love how my print come out
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October 2023 by Faith Martin
I had an absolutely phenomenal experience at the FedEx Print and Ship Center in February 2023, all thanks to Sarah!One night, I was struck by a sudden burst of inspiration and created something I wanted to distribute at an business conference I was in town for. The catch? It needed to be printed within a mere 6 hours. Enter Sarah, who turned out to be my lifesaver!Sarah was not only super helpful but also incredibly accommodating. She understood the urgency of my request and went above and beyond to help me bring my moment of inspiration to reality within that tight time window. Thanks to her dedication and expertise, I was able to turn my idea into a tangible product that has since become the catalyst for numerous future opportunities.Sarah, I can't thank you enough for your exceptional work and unwavering support during this critical moment. Your commitment to your customers and your ability to make the impossible happen is truly appreciated.If you find yourself in need someone who genuinely cares about your project, look no further than Sarah and the FedEx Print and Ship Center. They are an absolute dream team! Thank you once again, Sarah, for your outstanding service and for making a real difference.
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August 2023 by Casey Miller
The manager at this Fedex location is awful, I attempted to mail a package but since nobody was at the counter I decided to use the self serve counter. I created my shipment, paid for it and the machine said to wait 10-15 seconds for a label, but no label printed. When I went to the counter it took about 5 minutes before someone addressed me and when I told him what happened he acted like it was my fault and said there was no way to find the transaction so I would have to double pay for it. I asked when the funds would be returned and he said he could ask his manager. The manager proceeded to finish her personal phone call and then tell from about 20 feet away that she doesn’t know. I told her that this was a horrible customer service experience and they should really shut the station down if it doesn’t work. She just shrugged her shoulders. I asked for corporates information and she said it’s just the 800 #. I said great can you write that down and give me your name? For which she turned and walked to the back of the store, I had to ask her associate for it and I’m sure I will spell it wrong but I think it was Adeline. I personally am a manager of a retail establishment and if I treated my customers the way she did I wouldn’t have any. I will be using UPS from now on for all my business needs.
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July 2023 by Nick Kotwica
Poor customer service and poor communication. Placed on order for 7 posters to be picked up next day at noon. I arrive at 12:30 pm and the customer service representative, after a brief, somewhat frantic search of the various work stations, informed me that my job had not been started yet. He advised that he could get them, done "in 20-25 minutes. Is that ok?" I'm guessing that served as his apology, if so, that's really lacking. Since I had already paid for the posters the previous day and needed them, I guess I really didn't have a choice but that being ok. I arrived back at 1:00 and the job still hadn't been started and waited 45 more minutes for the posters to be created and completed. The final person who actually worked on my order, named Nick, actually was helpful at the end and was really the only person to acknowledge the inconvenience and offer some kind of apology. Order #2010195335235314, July 11, 2023
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June 2023 by Heather g
Corey is the best!!I work down the road and pop in here for work related stuff…he’s always very helpful, polite & super fast. This guy deserved a raise for sure.
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June 2023 by Troy Hookom
Do not use this place they will argue with you and belittle you. Try to get credit for a 1 color copy from multiple color copies I made. I don't have time to argue with the staff.
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May 2023 by Clarice Openshaw
Employee stole $150 package and FedEx doesn't care. Denied my claim even though photo showed nothing and the cameras around my house show that no employee ever showed up. So ship through them if you want to make sure it never arrives anywhere.
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March 2023 by Caitlin Parrino (Cait)
This might be the best location ever. I walked in and was immediately greeted and asked what could be done for me. Daniel was incredibly helpful and FAST. He had me in and out quicker than anyone has ever helped me. He was very informative and just a lot of fun to work with. I had read reviews prior to coming about this location and there was one that said this is the best and Daniel’s service lived up to the hype! Shipping was significantly cheaper here too than through UPS, which I was shocked by. This experience was honestly the highlight of my day and made my day so much easier and more pleasant. Thank you, Daniel!!
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March 2023 by Jennifer Sultzaberger (Find It Media, LLC)
As a notary I use fedex for everything. I-ship all of my notaries back to companies from this location and never have a problem. Today Was very disappointing when a young man answered the phone and told me I did not have his undivided attention he was multitasking. It's super unfortunate that I had this experience and I hope it can get corrected Adam management level.
