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October 2023 by Adam Bourquin
First Class Freight company. Great Customer Service.
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October 2023 by Thattxteam
In-N-Out fast drop and hookkind security guard
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August 2023 by Javier Fernandez
If you are gonna deliver here prepare yourself to wait a long time. I had to call a million times to get an update on the delivery and every time they gave me a different time when the trailer was gonna be ready. I had an appointment at 1 PM and fisrt they said i should be done by 3 PM then i called again they said 6 PM. Now its 7 PM still not ready. Bureaucracy sucks
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May 2023 by Orlando Medina
Was supposed to be delivered Tuesday between 9am and 140pm. I wasn't going to be home so instead of missing work I paid extra to have the time move between 5pm and 8pm Tuesday the same day. It is now Wednesday and still has not arrived and tracking info for it dont show a delivery time anymore so I called and they said it will be delivered by 8pm tonight so I missed work today for nothing!
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February 2023 by Lehcar Swed
POOR MANAGEMENT!!Dont have any direction inside the facilityAnd theres no one to talk to about where to go!
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December 2022 by Aslam khuder
Absolutely terrible they took forever to answer the phone and then no one give you any answer, and I have been waiting for about an hour just to get directions for my empty trailer
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December 2022 by b f
They paved over a good family friendly golf course to build another concrete box for trucks.
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September 2022 by Dave
I tried to order an ebike after thinking about it over a year and fed ex could not get it delivered to my house. I tried telling them to deliver it after five when i got off work and they wouldn't do it. If you are an ebike company i would think about using a different company to ship your ebikes. They only use a call center in India as there customer service. You can not speak directly to a FedEx representative. They are terrible at getting a package delivered to there customer, beware. Now they are saying the label is scratched and it can not be scanned. i can not even go pick it up. I should of had it almost a week ago. Now it has to go all the way back to the warehouse. Not this location just Fedex in general.
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June 2022 by Rob Smack
Nice and easy to set for pickup freight
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May 2022 by Cindy Bojorquez
What I will say is that I am glad this company exists. My husband works there and the staff is always courteous.
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April 2022 by Marko Ristic
The security gentleman John.. and the yard man David are one of the finest people I have ever met. Mr. John who runs security..( if he doesn't run the whole thing he should) .. helped us out beyond compare.. .. I couldn't get anyone one the line and he was super attentive and made sure I was ok and the load was being handled properly. We need more leaders like this. Instead of me being angry and upset no one answered .. I had some one attentive and made my experience all the more informative and pleasant. I hope I get my load here more often.. David the yard guy swooped in for the logistics of it and told me what to do and when to come back. Awesome duo.. . People like this need to be managers at a company.. not the "managers" I was calling.. its always the bottom line that people neglect that make the company run.. John.. David.. if I was a co worker or owned this place. Y'all work run the day to day lagistics .. thank you #john from security # David yard dog.. best people I have met in 19 years of driving and I'm 40 half my life .. I take my hat off to y'all gentlemen. ,#FedEx Subcontractor -marko
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March 2022 by Harry Bearden II
The guards are always professional and friendly. We always promptly get in and out.
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December 2021 by Timm Jurincie
I shipped a transmission on a small pallet to Huntington Beach, Ca. on a Thursday about a month ago. It cost $180.00 by Old Dominion Freight. I left their facility at 3:44 pm. I checked the tracking # Friday to see where it was at about 4:00 pm. It had been delivered at 12:32 pm!When it was finished it was shipped by Fed Ex freight, as the company had a contract with them. It was picked up in Huntington Beach at 11:19 am. on the 19th of November, it arrived today, November 29th. at 11:22.It actually arrived in Phoenix,AZ a week ago Monday, but wasn't scheduled to be delivered til today (Nov. 29th).I called Fex Ex and asked if I could pick it up myself, and was told that the shipper had to call them for them to release it to me as a pickup. That ordeal took 1 hour and 50 minutes with hold time, and being transfered to 4 different departments! I called the shipper and they called and also sent an e mail release to the person she and I talked with. I went down to their Fed Ex freight facility, NO SIGNS ANYWHERE ABOUT ANYTHING! I talked to a driver and he told me where to go and whom to talk to.I was given a printed, written instruction page, that told me where to park, and call a number.I did so, it took 6 minutes to answer my call and was told I COULD NOT PICK UP MY ITEM!!!I asked for a supervisor, was put on hold again, and told that no matter WHAT anyone else said, I could not pick up my package until Monday the 29th! Or I could wait for delivery!I have the name and department of everyone that I spoke with, and NO ONE SAID ANYTHING THAT ANYONE ELSE SAID MATTERED!In short, Old Dominion delivered the same pallet, with the same parts overnight, with no hassles and for about $30.00 CHEAPER than fed ex freight delivered it in TEN DAYS! AND I didn't have to spend almost TWO HOURS of phone time, and waste 2+ hours on a trip to their facility! And Old Dominion actually KNOWS how their system works!I awarded ONE STAR to fedex, only because it would not allow me to leave a ZERO rating!
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December 2021 by 767engineer
Fright has the WORST customer service via the phones!!! The worst! Why can't you donkeys be part of regular FedEx. Nothing integrates with normal FedEx. You phone losers are the worst. I hope to hear about massive layoffs here one day!!
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October 2021 by Amy Jo Gray
Absolutely terrible. Stayed home for two days waiting for a delivery and no show. No help, some of the office people were great, others were awful. UPS IS SO MUCH BETTER THAN THIS MICKEY MOUSE OPERATION.
