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March 2024 by Jeff Anderson
Quick in and out good experience filling gas grill propane tank. Super cheap and a bunch of friendly dudes. They've got everything you'd need for your propane needs.Right off Grand Ave. Just a bit precariously located, but found it just fine.
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March 2024 by Jerry B
Great experience well trained professional even helped me get my gas insert going
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March 2024 by William Duncan
Definitely Recommend, Great Service
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March 2024 by Mark White
Good price and good service
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March 2024 by Brian Potter
Great service and very personable driver
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December 2023 by Kris Kiriazov
The worst costumers service. 3 days i tray to rich them by phone . No one in Phoenix is picking up.
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October 2023 by DAVID & EVA BOTAMER
I call and let them know. My propane tank is at 30%. And they just come out and fill it. There's never been a hassle. Easy to work with people willing to help out the customer.
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October 2023 by Cecilia Lugo-Villarreal
I have asked several times for someone/supervisor to call me and have yet to get a call ?
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June 2023 by Tammy G.
We have used Ferrellgas for over 13 years and the customer service has gotten so bad that we are researching other options. It used to be that I could call the local office and speak to an actual human to schedule. They would call me back and tell me which day the driver would be there so that we could contain our dogs. Now, all scheduling is computerized and I am only given a two week window. There has been a standing note on my account that I have dogs and need to know when they are coming. I guess no one bothers to read it, because each time I schedule, I have to call back and spend ages trying to get to an agent. My husband spoke to someone on the phone today that actually told him to "feel free to find a different provider" when he expressed his frustration. Seriously?! Thanks for your permission, we will certainly do that. Wish there was a zero star option...
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April 2023 by Greg Clark
We have used them previously and given them our card on file. They canceled or order because they said it wasn't paid and left us without propane for 17 days. They said we can't charge your card without permission. I had to call them to find out what was going on. No phone or email from them canceling the order or asking for card authorization. The only email was an order confirmation. Very poor customer service. Then when I called back they lady on the phone said if I would fill out a credit app this wouldn't happen, as she was confirming my credit card number they have on file.Absolutely rediculous.
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February 2023 by SIMAR CHAHAL
No customer service - they never pick up the phone at the ferrel office - always out of productThey should not even be in business
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October 2022 by Sonoran Stoic
My tank was leaking gas which I reported to you. After literally a few years of smelling propane, I informed you that if you didnt fix it ASAP that you could come and pick up your tank. A qualified tech then arrived and installed a new regulator. My propane consimption has dropped by at least 50%.
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July 2022 by Paul Bedoe
Sad to see our driver is retiring he was one of a kind !
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July 2022 by irwires
Everything is fine. Quick service. No complaints
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May 2022 by Lora D.
This company has terrible customer service! I am not happy with how I was treated. Company is not at all flexible for their loyal customers. The delivery guys were very nice, but the many people I spoke to on the phone were JUST AWFUL. To future customers, I hope you NEVER have to deal with this company. Pick from other better reviewed companies!!!
