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February 2024 by Manuela Lizbeth Lira
Very friendly, they always answer my questions and respect the appointments
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January 2024 by Zorina Newman
I never went to Firestone so I don't know where it picked me up at
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January 2024 by Jerrell Young
Good service
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January 2024 by LaReina Picosa
PHENOMENALLY ACCURATE!! They were 100% spot on accurate with diagnosing! RECOMMEND RECOMMEND RECOMMEND
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January 2024 by Yvonne
The service good was fast.
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December 2023 by Jose A Duran
Between 2-3 year's ago I came here to get the Air checked out on my tire's. Just to be served by 2 Women that had no clue of what to do and then over doing Maintenance work by switching the windshield wiper's that I didn't ask for upon giving me a third that I didn't need since it had front shield and back. Did this early in the morning when it was cold and had my son in there cold since as they mentioned the engine had to be off. Then hearing them talk among each other I have my son in the cold? More like they both meant to do that. Very sad on they're part. Hopefully these 2 aren't apart of the team or even the Manager has a clue who to actually hire with common since of basic car issues. First and last time at this place.
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November 2023 by Jesse Smith
Very poor customer service. I went for a alignment and left with a flat tire witch they refused to fix and the my decals was falling off.
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November 2023 by Aj Byrd
Great service, guys were quick and got my car in a timely matter. I appreciate y’all.
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October 2023 by med fagrouche
Worst place for appointments and to do your oil change. Don’t ever come here. Even appointments don’t work.
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August 2023 by Teresa Bales
Made an appointment for 3:15 to get my air conditioning fixed. I got there, and they said nobody made an appointment. Something about online service doesn't always communicate with them. 115 degrees out, and they can't help me. Never going there again.
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July 2023 by Jenn Sinkey
Worked on my car with out permission. Said they had been calling but they were not. Said some guy answered but interesting that when they called back he said oh I guess this is your number. Said I needed an entire new AC compressor and all that goes with that a quote of 2000 dollars I took it for a second opinion because the AC had nothing to do with the problem and I told them that. Blew me off like I know nothing because I'm a women. It was my radiator fan and thermostat had it fixed 400 bucks. Firestone charged me 200 just to look at it and not even know what they are doing. Extremely frustrating and bad business.
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May 2023 by Tyler Caw
So I called this location before I decided to book an appointment. I asked the man named 'Sam', I believe it was..how much would it cost to look at my parts for the ac..? He stated that there's a promo going on where the ac diagnostics is only $10. I said great I'll book an appointment. I booked the appointment on 5/8/2023 for 6pm...that was there only slot for that day.So I headed out there and I gotten there at 5:58pm. I go inside and there was a man flirting with the customer and then he looks over at me and ask if I had an appointment 'I said yes at 6pm.' and he replies 'well we're almost closed.' ..I responded '..but your website stated that a time slot of 6pm was available.' Then he proceeds to tell me again and asked who did I speak to for the appointment. I've stated once again about the available time slot that was on their site. Then after that he stated that his 'AC guy is out...for a week.'You know, folks. It's kind of funny how all of a sudden the 'a/c guy is out for a week', right?Oh I should mention.....I'm a black man. ...n the employee was caucasian male.
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May 2023 by Mariusz Debowski
Too many good auto shops around to be left with lackluster customer service and careless attitude. No return call, excessive hold times, and no notice about a broken machine for a scheduled repair next day.
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May 2023 by Mrs B
Very busyWhen you buy extras coverage. You will not be able to use it. Until 2 days later. If you have a nail/screws in the tire and you have paid extra protection on your tires. Appointment date is required. no earlier than 2 days later can be made.So, I don't recommend buying any extra protection anymore.I do hope this is a temporary issue the company will address.
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April 2023 by Stephanie Alvarez
Shot out to Manuel and Alfredo for helping me with my car. I always go to the same shop and I can say this was the best service I've received there! Thanks guysService: Oil change
