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February 2024 by J Orenday
pretty fast service
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February 2024 by Alexander Munoz
Went in person on Friday and was told my tires were going to Be delivered on Saturday and ready for installation on Sunday only to show up Sunday for my appointment and be told that not only we’re the tires not in stock anywhere in the valley, but the closest store that has them is in Payson and the earliest appointment I can get now is 36 hours later. Additionally these aren’t even the original tires I ordered, but a “close match”
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February 2024 by A Rod
The employee was so helpful and friendly. I've been going here for awhile and every person I've dealt with has been incredible. I truly appreciate the knowledge and service I receive every time. Thank you!
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February 2024 by maricruz ortega
Very satisfactory with the service
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February 2024 by Renee Medina
Fire stone is so amazing I never thought in A million years that my car would would run the way it used to run when I first bought it Well, they sure did prove me wrong Not only Do they do an amazing job, but their work speaks for itself I recommend that anybody that is having car trouble take their car in not only do they do good work. They also have very kind and understanding workers that are there for you to answer any questions you have. I am very satisfied with the work that they do and how they go about making sure that the work is done by working seven days a week. It’s so amazing and convenient. I love my fire stone.
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February 2024 by Hailee Valenzuela
Erik had exceptional service! Our first time coming in and he talked to us with great enthusiasm. You can tell he really cares about his work and customers.
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February 2024 by Jenny Proseus
I have been using Firestone for a few years now. They Always get me in promptly, do a great job of fixing my vehicle, are very friendly, and explain what they’re doing. I really trust them and couldn’t be happier with their service. I highly recommend them.
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February 2024 by Karina Zoso
Cancelled my appointment for tire alignment the morning of the appointment despite making my appointment well in advance. Lovely
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February 2024 by dan miller
I visited there with a tire leaking air since the car has Firestone tires. It was pulled in relatively quickly, but after sitting there for nearly an hour, I was informed that my tire had three different nails in it and could not be repaired. Since it was near closing time, I had them air it up to return the following morning. On a hunch, I drove it to a tire shop nearby. The tech there showed me it indeed had three nails in it. Or, more precisely, one large nail, one tiny finishing nail, and one short screw. He submerged the tire and found the leak, then removed the screw and finishing nail, spraying them with soap to reveal no leaks. The two smaller objects were superficial, not puncturing the inner wall. He patched the leaking hole, and I was on my way in about 15 minutes for 15 bucks. I don't appreciate this Firestone location wasting an hour of my time. And I'm not sure if A. They're trying to sell unnecessary tires, or B. The tech is not doing their job correctly. Either way is not a good look.
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February 2024 by Ethan L K Le
Great place, great people, Knowledgeable. They will help you to diagnose what going with your vehicle, Highly recommend
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February 2024 by Fabien Gutierrez
I had a pleasant first time experience
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February 2024 by Secondary Account
I took my car to the Indian School location. They wanted to charge me 2k to fix my catalytic converters, THANKFULLY they didn't have the tools and referred me to a muffler shop.At the muffler shop, they told me I didn't need my catalytic converters fixed and since I don't live in CA, I would never need my second one fixed. They referred me to Global Auto Repair and they said, I only needed my wiring fixed on my speed sensor.They charged me 103 dollars and my car is running fine.They tried to charge me 2,000 dollars this is scam work at it's best. I will never go back and you should not trust them.Global auto repair is slow but they will not scam you.
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January 2024 by Luis Osornio
After installing the four tires, I realized that they were cheaper and the same amount in other places, with a bill of almost 900dlls, they suggested that I should spend almost 2000dlls. It gives the impression that the person who serves only wants to get money to clients and if you don't accept the job they offer, they become despotic and rude.
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January 2024 by Jsique Blue
Best staff at this location friendly and communicative12/17/23This is an updated review, 5 years later. Obviously different people work there now, but I will never go back to this location ever again. The last work I had done was a break inspection a couple of tires a few other things. But a few days later my car was dying I looked at my battery and it looked like it was Bowing and melting and it looked like it was going to explode, so I went to a different Firestone and told them my concerns they inspected my car and found that everything that said had been done at the last Firestone had not but they didn't outright tell me that for obvious reasons But I can clearly see them doing the same thing . Then they told me my battery was no good, okay I have a warranty we walk to O'Reilly's and looked at my warranty and they said that battery is not from here. I have the receipt, I took a picture of it less than a year ago I showed it to them They told me it's not the battery so I believe Firestone switched out my battery. I can't prove it but I know they did. I had to buy me another battery.So now I just go to a different Firestone and they know how cautious and concerned I am so they take very good care of me. I have no complaints with new location
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December 2023 by Clarice Lindsey
Eric and the team were great and treated me like family. Very friendly and helpful. I feel much more safe driving after I get my car serviced at Firestone. Thank you hiring such a great group of people
