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February 2024 by yariee moore
Every time I go there I have a good interaction with the staff and they explain what is going on with my vehicle.
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February 2024 by Sandra Lee
Dean was helpful and friendly. He mentioned the credit card and membership and sales all going on and helped me get the best deal plus a credit card for the benefits and ease of using firestones nationwide. they did a good job on the maintenance and i'm very satisfied with the quality of the service in every way. thank you!
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February 2024 by paul roush
I ask for high pressure valve stems and was first told the ones I paid for and received were high pressure. After return from another Firestone and a discount tire where both places told me the ones I received were NOT high pressure. I purchased the correct ones from discount tire and return to the store. Then I was told they didn't put the ones I asked for in because "we don't have these". I requested a call from the store manger and have not received one yet. Wonder how many vehicles are leaving with improper valve stems in them since my trailer is now. I was fair and asked for a call before filing a complaint and bad survey, but there is obviously a breakdown in customer service at that store.
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February 2024 by Fortunato Delgado
Awesome
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February 2024 by Mayra De La Cruz
They take care in a timely manner. They are very helpful and kind. Great service.
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February 2024 by Beverly Tunstall
Very attentive to myself and other customers. Extremely helpful in recommending services and products I needed. Would highly recommend this location. Great job guys. Thank you!
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February 2024 by Jacob Zimmerman
Had a tire that was losing air and they were able to diagnose it quickly. I wasn't able to get it repaired at that moment but when I came back a few days later they had me in and out way faster than I had expected. Have used them several times now for a few different services and have always been satisfied with their work.
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January 2024 by Tj Foster
After taking my Tundra to two other shops due to alignment and wheel balancing issues, these guys got it right ✅️. My truck came out of the first two shops even worse than what it was when it had went in. This Firestone is top-notch and so are their technicians.
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January 2024 by Claire Viola
My oil change was completed faster than expected and Steven and Dean took their time to talk with me about up coming service my car will need... And when tires will be on sale... Steven found a coupon for my oil change that saved me a little... This Firestone location has serviced my vehicles for years now, and I trust them to do the work right!
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January 2024 by Manuel Johnson
Took my Dodge journeyin for rattling noises.They say they test drived it which was a lie,rattling persist still after paying for an inspection.Totaly unacceptable .Bad service.Now i have to take my car to another shop.But still get stuck with a bill for no corrected repairs.This is a BAD shop just out to get your money.Pissed Customer
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January 2024 by Mark White
Got a critical right rear tire replaced on CHRISTMAS EVE !!! very grateful
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December 2023 by christopher kerstetter
I decided to take my car there because of the way you treated my stepson. Each time he brought his Tahoe to be fixed you were up front with pricing, but when you were able to complete the job for less money, the savings was passed on to him. The second time he brought his Tahoe in for repairs, you recommended some parts be replaced. When it was realized the parts didn't need replaced you removed them them and put the old parts back, and there was no charge. I appreciated the honesty, and integrity shown. That's hard to find, especially today in a retail company. So... I trusted my car to you for those reasons. I mean it was just an oil change this time, but it meant the savings of hundreds of dollars for my stepson. So I will recommend and return when my cars need to be serviced. Thank you.
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December 2023 by Hakim Abrate
Great service 100% will always recommendTodd was great he was very knowledgeable and actually pays very close attention to detail which I appreciateIf you want honest and good work I suggest these people thank you so much
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December 2023 by Mona Drumm
Just stopped in to get my tire pressure checked out and was helped out by Dean. He took care of me with no waiting! Thank you
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November 2023 by Michelle Leger
I had a scheduled appointment at 10am for an oil change. I dropped my car off and they told me it would be ready at 1pm. I called at 2pm and they said it would be ready in 30 minutes they were just getting ready to bring it in. It is after 4pm and I am sitting in the store waiting. The kicker is the restroom is out of order. The worst customer service I have ever seen. I would suggest choose another company. This one is not a good choice!!
