-
April 2024 by _Danny R.
I've been coming here for years now and this location is amazing. Not sure why their reviews are on the lower end. My family and friends all come to this location as far as Tempe. Give them a try. The biggest thing I've noticed with other people or friends is that you need to communicate and be friendly. They'll treat you like family if you do the same. Don't be a karen. And best of all. They'll price match!!! If you think you can get a better deal elsewhere bring a quote and they will match it!! They have amazing services and are very knowledgeable!
-
March 2024 by Terry Tullius
Great guys and great advice
-
February 2024 by Victoria
My experience was seamless and the customer service was great. I would definitly recommend Firestone Auto Care Laveen to a family memeber.
-
February 2024 by Stephanie Carter
Tried to charge me twice, denied it, tried to withhold my car. Have a $100 different price the second time I called to check on status. Three times tried to harass me into buying tires, I was there for an oil change. Go elsewhere if fairness, customer service, or even competence matters to you.
-
February 2024 by Stephen Njoroge
The staff were friendly and very helpful. My car was fixed very fast and they even shared more information.
-
February 2024 by Brian
They're great!
-
February 2024 by Mark Khazanovich
They do very good job
-
February 2024 by L M
Bob and his crew have a "can do" attitude that I very much appreciate. Bob took the time to walk me through and explain the needed services, no hard sell or scare tactics. I also witnessed a different employee assist an elderly couple who had a nail in their tire with a quick repair alleviating their stress, and getting them on their way, I found his kindness heartwarming and would be very appreciative if someone treated my parents this way. This was my first time using Firestone and although I am moving, I will seek out a Firestone service center in my new location for future services. Thank you Bob and crew!
-
February 2024 by Lorri McNeal
Bob and Carlos were professional and kind. They definitely knew auto repair. They both were very helpful.
-
January 2024 by Starcastle22 2.
I made two appoitments to get an oil change, both times they said our employees called off and would have to drop it off and come back hours later. If I could give this place 0 stars I would.
-
January 2024 by Lyman Akers
Reliable, friendly service.
-
December 2023 by Tiff Temperance
Took my 2006 hyundai here because it needed some repairs...one time being new brakes(I know quite a bit about cars seeing I have owned over 12 so far). So I paid over 500 dollars to get "new" brakes put on my car, only for them to start back grinding three days later! Took it back to the shop and told them my brakes were already grinding again, so I had to lose another day of working just to get a repair done again that should have been done right the first time! When I picked my car back up, the guy actually admitted that they didn't put "the best" brakes on my car the first time! I was livid because obviously they put old brakes on my car and somehow figured I wouldn't notice ??! Also everytime I took my car there, the report would say certain parts of my car was ok and then the next time(which was a short time period in between) the same thing they checked on the paper that was supposedly ok the last time needed to be repaired! They think women don't know anything about cars. Needless to say, haven't been back there since!
-
December 2023 by Maria A. Esquivel
I needed 4 new Firestone tires for my Rav4- I went into other stores to compare prices but I was getting quoted seriously high. Any type of discount or sale other places were having/advertising never applied to the Firestone brand so I just decided to come to this location one day after work since they close late. I was very pleased with Joel, who made sure the tires I was looking for fit my car, and found me a black Friday discount. As soon as I saw the pricing on the screen I was so glad I came into the store. Installation took maybe an hour max- the crew were very polite and respectful. I really felt I was a customer that mattered. I will definitely be recommending this location to all my friends and family.
-
November 2023 by Blanca Zatarain
This morning was my first visit at this location, I was assisted by Joel - all I needed was air in my tires and Joel helped me with a smile on his face, great customer service- I’ll be sure to return when is time to purchase new tire set.
-
November 2023 by cesar sanchez
Last minute emergency for a tire, the guys helps me out. Service was great. Shop was clean and safe.
