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November 2023 by Stephanie Lehmkuhl
Justed wanted banking hours and u don't show when u close
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August 2023 by Escos Cartel
They with hold information, flirt with they manager right in front of customers.
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August 2023 by Lilk Rodriguez
Sucks nothing in the app for this bank even works good either
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September 2022 by Nancy Baldovinos
Worst bank, really bad customer service, they don’t care about their customers!
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January 2022 by April Noriega
If I could give a 0 star I would. Worse bank ever!!! Horrible management. The manger sits in the back while there's a huge line, they take forever to assist you. I closed my bank account over the phone, came to find out they never closed my account out. Had to go to the location to find out I was negative $$, then I had to pay the fee in order to close the account. They need more training and need to take better care of their customers. I HIGHLY DO NOT RECOMMEND!!!! Worse company to bank with.DO NOT RECOMMEND. Save yourself problems by not banking here, don't waste your time.
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April 2021 by maria alfonso
I have no problems with my bank . If there were alot of drive thrus yah be nice, but I understand its purpose I'm happy I always get my issues takin care of.
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February 2021 by William Marino
This bank will not exchange CASH for a roll of quarters unless you have an account! Not all people are locals and travel during this pandemic as we are critical workers. Disgraceful!
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January 2021 by undenyable
This branch will charge your account random fees and late/overdraft fees for no reason. If you ever take out a loan they will take out your payment for you same day as you get paid with additional fees even tho it’s on time and without notice. Do not sign up they are scammers of which I’ve never seen before! US BANK, Chase, or anyone else is a lot better!!
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December 2020 by T K
I was on this side of town visiting family and stop by. I thought I'd leave my normal 5 star rating. I know there's a lot more negative reviews on this side of town. But the bank did a good job considering their environment. This side of town is a lot colder and Ruder then my side of town. It's grosser and dirty or over here. It's also a lot rougher. Funny, my side of town where family slate to raise their kids, is considered demographically lower-income than here. I can see why people want 2 leave Phoenix if they move on this side of town. Anybody would notice right away this side of town is a lot rougher
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November 2020 by GRAND CITY’S FINEST
LAME AS BANK
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August 2020 by Food by Sue Mishelle
Worst bank ever! They always have issues with their system. You go process one transaction and it takes forever! Employees are rude and especially the manager!
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July 2020 by Peter Munga
So, there's 6 people waiting to be helped, yet 2 employees are just standing around doing nothing ?!?!?!Samuel even if you wanna stand there & do nothing, keep your opinions of which booties you like to your self. (Imagine that was your daughter/Mom)!!!
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July 2020 by •SummersLife•
They don't want to go out of their way to help when you have a problem.
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July 2020 by vic lopez
This lady name Reyna that work their was kind polite. I hAve had bad experiences with other bankers, but always has a positive attitude.
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July 2020 by Terra Grimmett
The worse bank ever never bank with them I'm mad I gave the 1 star