Five Below is a value retailer offering trend-right, high-quality products loved by tweens, teens and beyond. Most items are priced between $1 and $5, allowing customers to get the newest, coolest stuff for a fraction of the price found elsewhere. The store carries a good variety of merchandise across different categories, with discount low price merchandise that actually has great quality. Customer experiences with staff can vary. Many customers report the best experience, with employees described as very kind, helpful, gracious, genuine, and sweet. Staff members are noted to go above and beyond, providing great customer care and support to create happy customers. They are open to help and can quickly assist with finding items. However, one interaction with a gentleman on the phone was described as very rude, harsh, and negative, which was upsetting. Shoppers love the store for its incredible value, finding specific needed items like SD cards or Wet brush brands for significantly less than other stores. The assortment includes lots of other products that could be good to have. Overall, for great quality at low prices and often amazing, helpful service, many customers feel lucky and can't wait to go back to shop again.
