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March 2024 by Nathan Amthor
The pharmacy here is abysmally slow
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March 2024 by David L Tannehill (Louis V9)
Best liquor store in Phoenix
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March 2024 by Bryan Schons
They don't even have the key to open up their own cabinet!! SERIOUSLY?!?!
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February 2024 by Karebear K
Is it just me, or do most of the employees hate working here? 80% of the time when I come to this location, the employees I interact with are very unhappy and look burnt out. Especially the ones working in the hot/cold deli section. I never see any of them smile, and I come here often to get chicken tenders for lunch. Lately, they have been all out of tenders, which is also a bummer.
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December 2023 by Emily Wiessel
never have i ever felt the need to write review for a grocery store and did not think my first would be a negative one with fry’s but customer service is lacking. deanna was awful and i will probably never come to this location again as she was very short, seemed distracted the whole time and just overall not like she should be working in an environment with human interaction. i’d suggest going to literally any other location ✨
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December 2023 by Dretsel Johnson
Excellent Store with excellent employees.
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October 2023 by Sarah Coughlin
Clean store quite busy on a Sunday afternoon. Other customers were very pleasant as was the staff. Staff was very helpful, although no offer to carry or help groceries to the car for elderly customers with absolute NEED! Overall a pretty decent place to buy groceries.
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October 2023 by Joseph Velazquez
This store sucks there is a dude always pushing a broom and instead of going around you insists on going in the spot you're in, the cashier is always assuming that you are stealing. I've had the tiny Asian lady accuse me of stealing. There is someone always always in the way be it the dang order puller for pickup orders or someone with their cart of trash stocking. The staff is not understanding and they don't provide the best customer service at all. I had asked, to me what I thought was a manger to show me where a product was and instead of him taking the time to go over to the Isle the item was in he said well if it's not on the shelf then we're out. Today was the last straw at this store this lady at the self checkout told me that I used a digital coupon at her register yesterday and I did not in fact use that digital coupon because I just found out about that coupon at that time at the store today. I was so frustrated I left my order there. I will never be back to this location matter of fact I actually transferred my prescriptions to Sam's Club.
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October 2023 by Beth Magee
Really lousy pharmacy and service. The store itself is ok, but I am shopping there less. My son says it smells bad. Basically, it'll do, but not my first choice.
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August 2023 by Tyler James
Lots of bad reviews, now I know why..So many employees walking around and after I asked for help at guess services all the manager does is walk around too... very rude, it took 15min or more and a literal line to form before they finally called for someone that was in a bad mood and clearly didn't want to help because she was off soon and complaining about overtime...terrible customer service.
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August 2023 by Tom Peiffer
Not as big as a full-sized Fry's Marketplace, they do a great job keeping the items in stock that most customers use regularly. Also offer fuel points that credit up to $1 per gallon off. If you buy gift cards for things you use a lot, like Starbucks, their bonus programs make the points add up fast. Get their App and quit clipping sale offers.
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August 2023 by Keith O
Horrible guest service they leave this sign up and no one actually works the guest service but they have like 3 people watching the self checkout treating ppl like cameras, almost was impossible to return expired food they sold me
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August 2023 by Nadiine Craig
Could not find a product & asked checker when checking out,she told bagger where to go & get it for me. Great customer service & very much appreciated
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July 2023 by Sean
Why do you put the oldest, slowest person on the front self check registers where they’re responsible for clearing ID checks and helping customers in 6 or 8 registers? Bad enough having to self check, but at least put someone with a sense of urgency up there to help.
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June 2023 by Laura E.
After today I will no longer be shopping here ever again. I've been shopping here since I was in the 4th grade in 1994. Today I was treated with total disregard when items in my order rang up incorrectly. I showed them evidence of the prices with pictures I had taken on my phone. My apples rang up as $1.79/lb but were posted at $1.29. Also, my blueberries rang up as $2.99 even though the price was posted as $2.50 each with Fry's card. A white short height blonde haired cashier was incredibly rude to me and my family. I'm a respectable member of the community as I am an attorney. I will not shop here anymore.
