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December 2023 by Freddy N.
They have officially turned into Walmart. Zero cashiers. I had to wait 10 minutes to ring up my own groceries. If you're gonna pay these high prices, you might as well go to the Safeway on 7th Street and Thunderbird where you'll at least get customer service for the same money you would pay here.
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November 2023 by Free To do as I will
Their gas prices are way higher than everybody else's and they never give you the right fuel points always say you don't have
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November 2023 by Michael Benally
Gas price is 5 bucks a gallon
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August 2023 by Laura P.
I have been going to this Fry's for 9 years now. Today, I was the last straw with the money orders counter. They are normally down, today they sacrificed customer service due to lack of employees. A lady and a man that worked there told me they are not opening until 10am to 10:30am for money orders due to that lack of staff. I called got Theresa on the phone. She said she would meet me at the customer service desk for a money order. The previously mentioned man said "WOW, you got the hook up today!" I wanted to say "Really? Customer service is now getting hooked up when you are short staffed?!?!" This is horrible, the whole thing. I have done customer service for 21 years...Get someone to come to the desk when a customer is there, then go back to watching self-check out. That is what I would have suggested as an employee, and done it myself! I am not an employee, so this is that male managers job to cover that instead of calling customer service "Getting hooked up." If paying for a money order as one of your regular services during normal hours for a money orders is a hook up, we really have gone to crap with with customer service. Hook up, never say that in regard to regular customer service. Last but not least Theresa the only helpful person today said she gets out there around 9:30 am. Still not 8am as it should be but it is also not 10 or 10:30 am like the other two people told me. Misinformation and no customer service. Thank you Theresa, Keep up the good work and fabulous customer service!
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July 2023 by Chris Pasley
Attendant ALWAYS has a bad attitude. No different from the cashiers inside. It must be part of the training program as it's so relevant.
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June 2023 by Robert Day
Gas Up, good price with member card.
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May 2023 by Sam Nunn
Good place to shop employees very helpful store clean do not like people parking in disabled space without plate or card and shoplifting going on
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April 2023 by Samantha Winter
There have been multiple times when no employee was there at scheduled hours.
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April 2023 by Jamie E.
First of all, this is already probably the crappiest Frys in all of Phoenix ...and the drug addicts and panhandlers that are always hanging out. Nobody ever seems to do anything about that... well today we just saw their customer service matches everything else I had a rain check from another store. I ran to get some things... I specifically asked customer service first if I could use it and they told me yes ...I spent almost an hour shopping to get stuff and I get to the cash register and the girl tells me no and then the manager says no you can't use it here either.... And I told him I specifically inquired about it before I began. I think their customer service is really bad and I don't care if I ever go back in that store again..... even if they don't take the rain checks normally given the fact that they told me it was OK, They should've honored it anyways, but they did not . I guess the store is a dump, and will always remain a dump. Sad.
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April 2023 by J. P. Greene
Very clean gas station. I'm blessed to have a Fry's number. With it, I can get fuel points for $ off on gas.
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April 2023 by Art Weiner
It's a freakin' gas station ⛽️!!
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December 2022 by Alexis B.
The store is a two. The parking lot is a one. The pharmacy is a negative 10. I have a more detailed review at the other yelp site for this store. My advice? There's a much much newer Walmart at Central and Dunlap. If you can, go there! At all costs, avoid this entire building if you can.
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November 2022 by Deborah G.
I had to go to the bathroom in the ladies room. A person named Joanna was cleaning up the bathroom. She told me I could not go in there. I had to go bad, so I pulled the cart out. I walked by and she said I could not go in. I had to go to the bathroom bad. She told me that she wasn't afraid of me and that she would Fu** me up. I said oh yeah and then she said she would KILL ME. I finished my business on the toilet and washed my hands and went outside to be confronted with a LARGE WOMAN. She said that she called the cops. She said that I assaulted Joanna in the bathroom. I told her I did not. I told her Joanna threaten me. So I am waiting for the Police to arrive. I called the fry's store to talk to the manager. I talked to Drew who was one of the people that was standing by the restroom. I told him what happened and he said I don't blame you for telling the police about Joanna threatening you.Anyway I have not been charged with trespassing and banned from store. That's not right but I get it. I am now getting a hold of the Corporate Office for that store. I will shop at Safeway from now on. I spent $307.00 that Fry's food store didn't get. Ha ha!
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October 2022 by Sue Jaramillo
Pump kiosk is not that user friendly. It's too vague when asking for credit/debit or Fry's point card.
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October 2022 by Steven Coleman
I thank it is a ok place the lady that helpedMe was nice and helpful
