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October 2024 by AC B
I really love all 4 items I purchased, and buying local! The low profile bed frame is so nice, good quality, easy to put together-but missing one copper screw; NP…bought a brass screw at Ace. The custom Cover for the Foam was a perfect fit, and everything I was trying to create for my place is working. Thanks to Tom: for his patience, understanding and kindness thru this new process of creating a unique space. His knowledge in everything Futon, minimalist living was very interesting:)
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April 2024 by Gordon and Peggy Tiffany
This is not your old futon from your college days. It's a real bed/mattress of high quality materials and handmade craftsmanship. Amazing comfort when used a bed or couch. Looks nice. Owner Tom is one of the good guys. Highly recommend.
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February 2024 by ROSETTA MOBLEY
Tom has many years of valuable experience in the futon industry making, selling and delivering futons. He is able to magically match or customize futons or bed mattresses to suit people's needs. Highly highly recommended! Yet his prices won't break your wallet. He delivered a queen futon bed for us even though we live 100 miles away. Wow. Very appreciative and grateful for his dedicated service to customers.
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January 2024 by V S
I stopped by to check out the inventory on Friday. Fell in love with a black wood/ metal frame one. Came back the next day to pick it up. Thank you Tom for expertise and showing me how they work! Mattress was super comfortable!
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November 2023 by Ann Rutledge
If you are moving to Phoenix (like me) or expanding capacity and need an extra bed, consider buying a beautiful handmade futon from Futon Favorite. Tom is an old-style craftsman who pieces his products together with love. Mr. Hua Dan is honest and reliable. The service attitude is cautious and sincere. Sleep better and support a great local business!
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September 2023 by Bryan N
I bought my new futon mattress from this business a few weeks ago & I'm very satisfied with my purchase. Tom, the owner, is personable & very knowledgeable about his industry. If you're looking for a new futon &/or mattress, stop by his store & check out his inventory. You'll get a quality product, & you'll be supporting a small business.
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July 2023 by Westen Lowery
10/10 This place is a hidden Gem! Absolute slapper!! Must see!!!Great price, quality, & customer service.
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June 2023 by Guinevere Bass
My husband and I stopped by Futon Favorite in search of a futon for our new office/guest room and not only was visiting Futon Favorite the BEST furniture buying experience I’ve ever had, but (oh my gosh) it’s the most comfortable futon I’ve ever sat on.Honestly, I think the mattress is more comfortable than our current bed, the comfort and quality is fantastic, and the owner was so helpful and knowledgeable in helping us find what we needed. He even happened to have what we wanted in stock, we brought it home same day!I’d definitely say this is the best place to find a high quality piece of furniture in the valley, even our dog is obsessed with the new addition to the room!
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June 2023 by Matthew Macias
Bought my mattress that I use every night here. Really good quality and handmade, highly recommend. Other cool stuff in here too!
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May 2023 by Allison G.
I have been sleeping on a Japanese futon (also known as a shikibuton) for a couple of years, and it was time for me to find a new one. I found Futon Favorite online, and I'm so glad I did! They are the only shop I could find in Phoenix that makes and sells traditional-style Japanese futons made of natural materials. Tom was wonderful to talk to, and my futon was ready in just a couple of days for a very reasonable price. I love it already - it's very comfortable and the perfect size and weight. I don't anticipate needing another futon anytime soon because this one is so well made, but if I do, I'll definitely be returning to Futon Favorite.
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April 2023 by Lena F.
A few years ago my brother purchased a futon here for his apartment, and then gave it to me when he moved out of state. I had it for about a year and then needed to replace the cushion because my cat had gotten sick and soiled it. Tom, the owner, was extremely helpful in helping me find the right cushion and even threw in a waterproof cover in case this were to happen again. It's about another year later and now I needed a new frame because my roommate damaged it. Again Tom was extremely helpful and personable through the entire process. The furniture here is affordable and the customer service is top tier. I definitely plan to come back when looking for other furniture in the future!
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February 2023 by Josh D
Replaced my old futon mattress with a new one and bought a cover from here the store owner was really helpful, knew what mattress was right for me the mattress itself is nice and really comfy also love that it’s handmade
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January 2023 by Derek Barrs
Order mid November and was told 2 weeks. Called end of November and was told by owner that it hasnt been ordered yet as he was waiting to submitted a larger order. Three weeks later received a post card in the mail that it was in. Showed up today to pick it up and closed for the Holidays sign on the door. Nothing on Google or their website about reduced hours. Spent money on a rental truck to pick it up. So I am out that money also and now will have to spend it again. To top it all off their phone states that no voice mail so you can't even call and get a hold of anyone. If you need something special or a place that has just average communication DONT GO HERE!!!
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January 2023 by Lisa Gray
Was in the market for a seat pad for awooden bench. I just could not findexactly what I was looking for to suit my tasteat the typical chain stores oronline..either the color was right butwrong pattern or vis versa. I took achance and stopped in The FutonFavorite with not much hope of findingwhat I was looking for honestly. Tom,the owner, suggested he could custommake my bench pad. !'m so happy that!stopped in because not only did I get tochoose my material for the coverunrivaled selection by the way), I wasable to decide the specifications of thepad...fill, thickness, dimensions,etc.since he hand makes them. Thefinal product far surpassed myexpectations and the quality is hands down top shelf. Great value!!
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December 2022 by Karen W.
We were looking for a new mattress and didn't want to go the traditional mattress stores or Big Box stores to find one. After some searching, we were pleasantly surprised to find this local futon store. The owner was really helpful and I appreciated that he makes the futon mattresses on site. You get to choose your thickness and material (Cotton or cotton/foam), as well as any covers you might want for the mattress. There's also a wide selection of frames to choose from. Overall we've been pleased with our purchase and I'd definitely come here again for any future futon or mattress needs.
