-
April 2025 by Johnathan Ortega
Lady with the short hair should not work there. Horrible attitude super rude. Store was closed due to her taking a break.
-
February 2025 by Tom Brewer
Great personnel but they did not have the PS5 camera available. Nice sale on used games too.
-
December 2024 by TOPFLIGHT 602 *
I can't wait for Game stop to go out of business!
-
October 2024 by ?
O stars really, Fernando was rude and not people friendly. Sarcastic When asked a question š eye rolling type of employee and sad because gamestop is supposed to be about fun now, I have to take my kids to a different location because the vibe her just became wilted 2815 w Peoria ave phx
And I'll be contacting corporate about Fernando
-
June 2024 by Dillon Penny
Let me tell you something, I had already made a stop at another location and after a valid denial of a return on a pair of headphones, I went back to the original store, the one I had purchased the headphones at the day before and was greeted by a gentleman named Matthew. See, what I didnāt know, and this was after I just got done complaining about the service I got the day before was, that Matthew was the man I had been dealing with.** what Iām trying to point out is that this man not only took what I had to say with a genuine ear, continued to be hospitable( while I ran my mouth), opened the store when it was clearly closed, excepted my apology (didnāt have to) when I realized that it was just me having a bad day yesterday and it had nothing to to with this man at all, (need to check my head space). Matthew worked with me still, and went above and beyond with the level of costumer service he provided and my hat is off to this man for how he presented himself the whole time. He didnāt have to help me but he did anyway.
Definitely return here for future purchases
-
June 2024 by Leon Left
One store says my controllers are good, the next says they're defective just to lower the trade value. Take your money elsewhere.
-
March 2024 by Smell My
Gamestop is the best. I like running around to all of them I don't want to miss anything good.
-
March 2024 by Eli Kaczka
Just had the absolute best encounter with a manager today while my daughter and picked up a new game. Every single time we come in my daughter is offered free swag from the game she is receiving and it makes the whole experience so much better than buying online. When my kids see a GameStop they want me to pull over just like when they see the Golden Arches.
Thank you GameStop, and thank you to the manager today (she had super blue eyes, didnāt catch her name) for being a solid place in the community to buy games and to have an awesome experience while doing so.
DRSGME
-
March 2024 by Tiffany Flores
I love this place. Charlotte is amazing very sweet. Great customer service. Heeeyyy girl
-
February 2024 by jared Hesch
Went to go buy an Xbox just now and the store is closed
-
February 2024 by Tim Tempe
Gamestop is a bad place to find collectibles. I pre ordered something online and it was sent and sold at another store and is no longer available for purchase. Should have just went to the scalpers instead of wasting my time at Gamestop.
-
February 2024 by Iron Luigi
I frequent this GameStop and I love the staff there, always helping customers to the best of their ability. As a retail worker myself I respect them for their customer service.-?
-
January 2024 by 777
Awesome employee he was super friendly and communicative. The store was super clean and well organized.
-
December 2023 by Emily P.
Matthew is so nice and helpful! Always get the warranty on your game controllers. My bf plays Fortnite and the game stop controller warranty saves us a lot of money. It's only $10 now too! It was 20 before. This store is stocked and loaded. Thank god.
-
December 2023 by Sky Mad
I come at 6:15pm and thereās a ābe back in 30 minutesā sign on the door I waited for no less then 5 minutes and a lady comes out and starts locking it behind her, so I ask her how much longer and that I wanted to do a phone trade in. She tells me that sheās not working (cash in hand probably just cleared the register of the big bills) and says a man her employee will be back in about 15 minutes. I wait another 25 minutes itās 6:50 when he comes out of pizza patron and starts unlocking the door doesnāt acknowledge that Iām even their leaning against the pillar and goes in and locks the door 2 minutes later he comes out thereās now 3 different people waiting and one the guys is like how much longer ā25 minutes from now he saysā and starts walking away and Iām like yo Iāve already been waiting for over 30 minutes doesnāt acknowledge me and walks back to the pizza patron comes out 3 minutes later pizza in hand and is like what do you guys āwant and I can tell you if I have it.ā The other guys go and then I say I want to do a trade in for my iPhone 13 Pro Max. And he says ā my touch pad on the machine isnāt working I canāt do trade insā really youāre manager that just left wasnāt made aware of that? Waste of time hate this location itās always something here I live 4 blocks away I like the closeness I can ride my bike faster then I can drive my car there most of the time with the traffic but seriously get your store together. Buy a new engenico lane 5000.