GameStop is a popular retail store that offers a wide selection of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. It also sells trading cards, sports cards, Pokemon cards, and other TCGs, along with gaming, anime, and pop culture merchandise such as collectibles, action figures, apparel, accessories, decorations, replicas, and board games. Customers can trade or sell their old consoles, games, accessories, and phones for cash or store credit, and the store now also buys PSA graded collectibles like sports and Pokemon cards. Many customers praise the friendly and helpful staff, mentioning specific employees who provide excellent service, assist with finding products, and answer questions patiently. Customers appreciate the attentive service, quick transactions, and the store's willingness to help with special requests, such as locating specific items or helping children find toys. However, some reviews indicate inconsistency in customer experience, with a few customers feeling the staff was not friendly or helpful, especially when the store was busy or when items were not available. Overall, GameStop is seen as a welcoming place for gamers and collectors to buy, sell, and trade gaming products and collectibles, with staff members often making the shopping experience enjoyable.
Charlene is the best! She has a great attitude. Answered all my questions. Helped with my trade in to get maximum value. Thank you Charlene!
March 2025
Came in to a Gamestop for the first time in 10 years to get some Pokemon cards from my childhood sent in for grading and was very impressed with Charlene! There was a line around the block for a new release when I first tried to come in but she was patient, quick, and inspired confidence in trusting my cards with the store... read full comment
March 2025
They have the friendliest and most helpful staff I've ever encountered at GameStop!
