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March 2024 by J. D.
Top notch all around...they treat you like family here. I will only come here for my watch needs. By the way, Jeff went above and beyond for my repair issues...he is the best of the best.
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August 2023 by Melanie P.
Dan and Jason are the best! You couldn't ask for a better Jeweler! You can feel confident that you made the right choice with this jeweler! I highly recommend you can't go wrong here!!
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August 2023 by ML O
Quality work! Quality people! Working with Jason on the most magnificent 3.21 carat diamond. I know some people like lab grown diamonds but I'm the old fashioned kind of girl! Jason is a patient, knowledgeable and authentic jeweler who is highly recommended by so many. There is a reason Jason and his staff have such a good reputation in the industry. His honesty is well known and so is his perfectionism. Thank you for taking such good care of me and DD.
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July 2023 by John Fenton
We recently relocated to the Scottsdale area and wanted to establish a new and lasting relationship with a reputable jeweler. We visited Ganem Jewelers based on their excellent online reviews. We were warmly greeted by Nancy Wasser and shortly thereafter by store owner Jason Ganem. Nancy & Jason quickly made us feel welcome and appreciated as new customers. Nancy has a very friendly personality and knows a lot about fine jewelry and well-established premium and luxury brand watches. Nancy took great care of our delicate jewelry repairs, and she also inspected and cleaned several other cherished pieces to look like new!! We look forward to many years of continued exceptional service by Nancy & Ganem Jewelers!
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July 2023 by Derek G.
Didn't end up buying my engagement ring here; however, spent a lot of time and multiple sessions looking with Nancy. She was great - very helpful and very knowledge. Next time I need jewelry, I will be stopping by here. Thanks for your time, Nancy!
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May 2023 by Esteban Albarran
Purchased my Tag from here. Great sales people, and service. I went in twice after the fact to have watch adjusted and no problems, no charge. Courteous and helpful.
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May 2023 by Eve F.
Great place to shop and easy to get wonderful service with Dan. He helped me with my gemstone questions and suggested options on what I can do with my loose stones. Also, they have such great pricing on diamonds, that I couldn't help but plan out my 25th year anniversary gift. Ask for Dan when you get here, he's a wealth of knowledge and I'll be coming back soon.
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March 2023 by Laura
Custom Made Sunflower Ring:I stumbled into Ganem one weekend by chance and ended up buying my boyfriend a watch for our anniversary. Shortly afterwards, his heirloom cross broke and he brought it here to be repaired. The necklace was repaired swiftly and inexpensively to his satisfaction.After both of these instances I decided to see if they had a sunflower ring to memorialize my mom who passed away. I couldn't find what I was looking for anywhere when the employee Nancy suggested we make it instead. Meeting Nancy that day was such a blessing she helped pick out and design the ring in 3 meetings till we had it just right. Now I have a beautiful one of a kind ring to remember my mom by forever.Thank you so much Nancy and thank you Ganem.
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December 2022 by Patrick Hogan
Excellent jewelry store. Whether it’s buying new items, estate sale items, or having repairs done they’re the best. I’ve been working with Nora here for years and she’s amazing. Always helps me with good suggestions for gifts. Highly recommend her and Ganem.
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November 2022 by Greg D.
WARNING.1. Ganem Jewelers is NOT an Official Rolex Dealer and is not listed on the Rolex website. 2. Five times Ganem Jewelers sent my three Rolex watches, over a span of five years, to NON-CERTIFIED Rolex service shops. 3. I was led to believe they were being serviced at RSCs (Rolex Service Centers) which Rolex requires. This is well documented.4. Not having your Rolex serviced per Rolex instructions will likely DEVALUE your watch.5. Ganem Jewelers is NOT BBB Accredited.If you need your Rolex or other expensive timepieces serviced, DON'T TRUST GANEM JEWELERS. There are only four Jewelers in the Phoenix area that can sell a new Rolex and that you can trust to follow Rolex guidance on proper handling of your watch. Ganem Jewelers is not authorized as shown on the Rolex site below:tinyurl.com/Rolex-Author…Only Coffin & Trout Jewelers, Hamra Jewelers, Hyde Park Jewelers, and Robert C. Wesley Jewelers are authorized and Ganem Jewelers will not tell you this. I have no affiliation with these quality Jewelers. I was a Gamen customer who is sharing my experience to help others.
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November 2022 by Dave D.
So impressed! And they offer an array of top-of-the-line names when it comes to watches and jewelry. Prices are most reasonable, and perhaps, most importantly, the sales people take their time with you provide information, and there is no pressure whatsoever. All questions are answered, and I am so impressed!
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November 2022 by Rachel B.
We had an outstanding experience with Ganem Jewelers yesterday. Our State Farm office referred us to Ganem Jewelers for the required jewelry appraisal to move forward with our insurance needs. I contacted several appraisers for general information and pricing prior to contacting Ganem. We ultimately decided to use Ganem.We were extremely happy with the outstanding service we experienced. Highly professional, knowledgeable, efficient and most importantly ethical. We are happy to have made this connection and will no doubt refer to Ganem for our future needs.Absolutely a ten out of ten!!
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September 2022 by Brian Gustafson
Ganem Jewelers were a pleasure to work with. Cory and Jason are fantastic! Jason went above and beyond to help me with a reasonably priced watch. Jason said it best “no matter how big or small, we’ll take care of you”. Honest, trustworthy, and straight forward. Jason, you’ve earned a lifetime customer. Thank you again!!!
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September 2022 by Jami L.
Been here several times and the customer service is exceptional. Our go to is Nancy who is amazing. This is the only place I trust to steam clean my wedding ring or service our other expensive jewelry. Thank you Ganem!!!
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September 2022 by Peter W.
Brought my Tissot T-Touch that I've owned for 17 years in for a new battery. Ganem is listed on the Tissot website as a service center, so I figured it was a safe bet that they'd be able to replace my battery with no problems. I was wrong. While they were able to replace my battery, they didn't exactly use care when opening the watch. I try to take good care of my watches, and I often replace my own batteries, but, I am unwilling to work on my Tissot due to its more advanced movement. After 17 years my Tissot had a nice patina of normal use. Now however, after getting my battery replaced at Ganem I find my caseback and two of the lugs have damage, gouging from where the case opening tool slipped and marred the titanium case and caseback. This is the 4th battery in only 17 years, and every other service from two different jewelers (in two different states) has returned my watch in the same condition it was brought in. But, that's no longer the case after getting it serviced at Ganem. I'm very disappointed with the quality of the service I received, and I definitely won't be back with any other watches from my collection for service.