-
February 2024 by Alex Salazar
Today I was going to buy 3 t-shirts for my 3-year-old baby and only 1 of them respected the price, the other 2 said they cost 50 dollars each, they are used clothes, and since they were the same style, there were others on the hangers 2 for 4.99 the same, only two sizes smaller than my son's, I spoke with the manager, he is a despot and rude, the cashier the same, they started yelling at me like when I was just asking because they were not respecting the prices, they are racist and act like If they weren't there to do their job, they lack a lot of humility and kindness.
-
January 2024 by Justin Hansen
For a place that gets all its merchandise for free, they sure do sell it for way more than it’s worth…
-
November 2023 by Serenity Pettigrew
The manager and a coworker were just messing around and having fun while there's a long line and only one cashier open and ofc my aunt said some things like they shouldn't be messing around and stuff and they told us that we could go to another good will but I'm trying to get stuff cheap for my project. So I go back there later and tell them sorry and that I'm sorry for how my aunt acted and I proceeded to buy my stuff and walk out I turn around and see the manager lady hoping towards me throwing punches in the air and keep in mind I'm a minor ? So that's very unprofessional
-
November 2023 by T Marcus
If I could give a zero I would,the lines were 12 people deep and the one cashier was taking her merry time,than there was a native lady being rude to people,the manager opened up the other line and was acting very ugly twords clients,,,they definitely don't have customers service skills here I would highly recommend new hires, from a business stand point. I won't be spending my money here ever again.
-
August 2023 by Gina Luciano
The guy with the lip piercings in there is so rude and talks to customers like they are garbage. Very unprofessional and entitled.
-
August 2023 by Joy Rosauro
The manager that works here is racist. I tried to return two items but did not have the receipt. However, I had came the night before and suggested she should look at the cameras, run my card, or ask the workers that checked me out and she refused. She stated “we need the receipt because people like to steal” and gave me a disturbing look. I am a black female and this was unsettling. My mom was with me and she’s not of color but when she returned an item to Goodwill without the receipt they gave her a voucher no questions asked. This manager was a white lady and the entire conversation with her was uncomfortable and she was very judgmental.
-
July 2023 by Mark Larracas
Everytime I go thrifting I find really good pieces of clothing here. The store is very clean and organized. The only gripe that I have is that most of the time they only have 1 cashier open and the line is longer than the Nile River ? But seriously if you are looking for good finds when you go thrifting, add this Goodwill location to your itinerary. You never know what you might find!
-
May 2023 by Darwin Bicknell
Always clean and organized. However, they are pricing higher than new products, which, I'd rater buy new for a few dollars more. Check pricing compared to Walmart.
-
May 2023 by Andrea
I can't buy any clothing because I don't know if it looks good on me because your fitting room just still closed. ?
-
April 2023 by Sydney Adamson
The donation drop off area was easy to find and employees were quick to assist with unloading.
-
January 2023 by Victoria S.
Worst Good Will in Phx. Dirty, clothes everywhere but worse is the employee service. The assistant manager and manager refused to open another line with 15 people in it. More important to throw more crap out on the floor then to help the customer at the cash register and make money?? You can tell the assistant manager and manager don't give a crap about their jobs or the store. The assistant closed his line so he could go to lunch in the middle of a rush. Pass this one up!
-
January 2023 by Ricardo
So worried about theft and other people instead of focusing on their customer service they lost sight of that with their high prices and constantly judging don't entice somebody that might be going through a financial struggle
-
December 2022 by Renee J.
I love to visit thrift stores when traveling. From the moment I walked in the door, this place smelled like disinfectant (clean). The store was super clean and beyond organized. I took pictures immediately and had to send to my niece asap, and then face timed my mom, just to show her how nice the store was. Love how everything was color coordinated. Whom ever is running this store deserves some praise. The staff was also nice. If ever visiting this area again, I'll be visiting this location.
-
December 2022 by Luis Rodriguez
Overall, the store experience was nice. Good selección. However, they could do better sorting. Saw a lot of clothes that should not have made the racks. The restroom looked like it hadn't been touched in a long while.
-
November 2022 by Jose Ruiz
The line to pay was so long, took me 30 min to pay, they had only 2 registers open.☹
