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March 2024 by Daniel Davis
Very professional, prompt, and courteous service. Very knowledgeable staff that explains the issues in detail.
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March 2024 by Janie Davis
Very happy with my service!
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March 2024 by Philip Capobres
First time here. Came in for an oil change and tire rotation. Excellent service!
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March 2024 by Mike Swonger
Great service!
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March 2024 by MARK AUSTILL
Excellent service, fast, & reasonable price. If you have a Toyota, go to Greulich's for service, not to Camelback Toyota. Camelback Toyota overcharged us & did unnecessary & unwanted services. Go to Greulich's!! They were terrific & even gave free service to a woman who had an easily repaired problem.
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March 2024 by Lance Fritz
Fast great service. Also a great Mexican restaurant across the street to hang out at while you wait.
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March 2024 by Dan Ross
Car wouldn't start on Saturday morning. Regular shop closed. Call n spoke to rj. Told me to drop it off. Fast reasonable n highly competent. Would definitely recommend. Will use again
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March 2024 by Roger O'Sullivan
A dying/dead battery had me stranded. They got me right in to test and replace. Nice people to deal with.
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December 2023 by Christine Downey
Wonderful service and wonderful people who work there. They answered all my questions. They were done earlier than was expected. I’ve had horrible experiences at my dealership. Thank you guys for all your help and hard work!
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December 2023 by Maurice Mainor
Top tier professionals. I’m not from Phoenix was here from Ga working. Had a horrible accident hitting a huge raccoon caused me all types of damage underneath my car, but these guys fixed it fast and at a fair price. Communicated with me the whole time and even finished a day early. Highly recommend if you’re in the area.
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November 2023 by Emily W
Greulich off Camelback is seriously the most thoughtful & caring car repair company I've ever used!I was stuck in PHX with my 7yo son, 90 miles from home, with a blinking check engine light & a long drive back to Prescott!They worked for several hours trying to diagnose my check engine light... seems simple enough, but my engine was being difficult & wasn't giving them any code or reason for its blinking.Eventually they manually found what my engine was hiding from them, replaced it, & got us safely back on the road to Prescott!!These guys were awesome & made sure we were safe on a Friday evening!Thank again!Emily & Teddy
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November 2023 by Haley Brzycki
I've been overcharged at 5 minute oil change, Jackson's, pep boys, and auto zone for oil changes.A coworker recommended this place. $39 with a $5 coupon for the oil and the banter in the office kept me entertained until I was done. They weren't pushy on add ons. I'm very grateful and will be back!
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November 2023 by John Gouge
I would highly recommend!! Honest people you can definitely trust!! I had a weird noise in the back end of my car. They did an inspection and it turned out to be just impacted dirt from working at a construction site job. They cleaned it for me and said NO CHARGE!!!!Service: Exhaust
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October 2023 by Dianne Benedict
Amazing service. Emergency battery replacement for a battery not typically in stock. They were able to get the battery and change it in time to get me back to work for a meeting within an hour. Fast forward four days and an auxiliary battery and brake failure and they took my car, got me back to work and completed auxiliary battery replacement and complete brake pads, discs and rotors, calibration and return my vehicle before close of business! Amazing service, professionalism and compassion. Will definitely recommend and return!Services: Auto battery replacement
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October 2023 by Michael F.
DO NOT RECOMMENDLong story short - took my 2018 Ford Raptor to get service done because I heard a noise coming from the engine. Jim the service writer said I needed new chains/guides and cam phasers plus a handful of other parts. Got it back and it broke down same day (should have been a sign). Had them fix it and all seemed well. Got the car back and a few weeks later and took a road trip out to CA to see my 80 year old father and help take care of some issues he was having. 5 hours in to my car ride the check engine light comes on and take it to the ford dealership down the road. Ford has Gruelcih's (the service writer Jim) to approved $2,800 bill to tear down the engine to find out what happened. I get Jim to confirm they are going to pay for the rental car. Ford confirms that they over tightened most things they could see (the guides were all cracked) and they reused a 1 time bolt for the sprocket which broke. (I'm not a mechanic so i'm going off what i remember them saying)Ford tried to call Jim, who's now been fired (interesting) and got a number for John the District Manager and gave it to me. I called John today who put me on the phone with another John, the VP. He initially started yelling at me about who approved the ford bill - and also stated that they should have known it was Gruelich's fault cause they just did all of the timing work. When I double checked to make sure they were going to still pay me back for the enterprise bill he said that he didn't approve it and that "if Jim said he could take you to the moon he would believe it?" Seemed like a very second grade response and I told John that getting the rental was the LEAST they could do. I got the Ford service writer on the phone and then after about 15-20 of back and forth John all but hung up on us. Interestingly they stated we would have to prove the $2,800 approval from Jim but then stated later they record every call. I'm sure they won't be able to find this one. If you love your car - don't take it here.
