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January 2024 by Silke Smith
Fantastic!
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January 2024 by Stephanie Pretto
We were greeted by Bob and Rick they were both kind and clearly passionate about the history of fire fighting. I had my three year old with us so they made special care to tell us of all the areas he could play and what truck he could climb in addition to the overall layout of the museum.On our way out, they gave my little one stickers, children’s tattoos, and activity/coloring book.My husband and I were blown away with their hospitality and passion. Thank you!
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January 2024 by Brooke
The children’s section has mostly been removed still very interesting edit never mind I found it
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November 2023 by Dynamo Kapitan
My first time in Fire museum but I definitely like it. A lot of good stuff here from the past and a piece from the World Trade Center Center.
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November 2023 by Kyauna Kring
The two gentleman Bob and George working the desk were so knowledgeable, fun, and happy to help! The museum was clean and very visitor friendly. The bathrooms were clean, the place is very wheelchair accessible, and very easy to get around the museum.Very beautiful displays of the advancement in technology in the fire service. Displays and Information were awesome!The 9/11 rescue 4 exhibit was especially moving!
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October 2023 by Vicki B
What an absolutely FANTASTIC museum!!! Every time I visit Phoenix I make sure to visit as many of the museums as I can, and this gem has definitely become my favourite!I was greeted by Bob, and what a wonderful volunteer he is! So friendly and welcoming, and so much knowledge! He clearly absolutely loves the museum and being there and it showed. He saw me wandering through the exhibits a few times and would come over and show how certain of the fire trucks would have worked and explained how they operated. He is an absolute credit to your museum. Thank you for making my visit such a great one!The exhibits are fascinating. It's amazing to see how it started with people power, to the modern day fire trucks. Some of those carriages were so intricate and detailed, I was definitely not expecting them to have looked liked that.It was so emotional seeing the engine that was present at 9-11. I was incredibly moved by that section of the museum, and the team have done such a fantastic job with the restoration.I cannot recommend the Hall of Flame highly enough. From the incredible exhibitions to the wonderful volunteers working there. There is also an area for children to play which I'm sure they love! I would 100% visit again! Thank you again to Bob for being so friendly and helpful!
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October 2023 by Sterling Grogg
I really enjoy this hidden gem. It's got ac, isn't crazy expensive and offers a deep history on a very niche topic that you're unlikely to find elsewhere. The staff are attentive and educational for any questions.I've been twice now with kids ages 4-13 and while the 13yr olds interest are waining he finds the historical story telling interesting. Even some interactive trucks and kids areas for younger ones.Tons of fire trucks, tons of history behind firefighting, their techniques and tools. Homage to those fallen in the line of duty. Specific remembrance for those at ground zero. Additionally details and vehicles from the Hot Shots who lost their lives.Once again highly recommend.
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October 2023 by Todd Lancaster
I went to the Hall of Flame Fire Museum, and it was really cool! It's all about fire trucks and firefighters. They have a lot of old fire engines, and you can even sit in some of them. There are neat exhibits about the history of firefighting and the gear they use. They showed how firefighters help people and save the day. My favorite part was the big room with all the fire helmets from different places. They had cool designs! If you like fire trucks and learning about heroes, this museum is a fun place to visit.
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September 2023 by Tank G.
This is billed as the largest firefighters museum in the nation and I believe it. They have an adequate private parking lot that is free for visitors to park in. When you enter the joint, you will go through the museum's gift shop where they sell your traditional gifts such as t-shirts, magnets, toys, hats and other novelties. Just past the gift shop is the ticket counter/cashier, in the form of a firetruck, where you purchase your admission to the museum. The museum has motorized scooters available for those with mobility issues.The museum is huge, over 35,000 square feet. The museum is the brain child of George Getz, Jr., who founded it in 1961. After his passing, his sons took over the museum. You will find antique horse drawn/man pulled apparatus from all over the world in the first galley. This gallery is where you can also find a 50-seat theater that has a 10-minute movie playing and loop. The theater also has helmets and bugles in display cases around the theaters perimeter. This gallery also has a small display about George Getz and how he started his collection. Another gallery contains the hall of heroes, where firefighters that made the ultimate sacrifice are honored. There is a 9/11 tribute in that gallery and a display about early SCBA devices. I liked the 9/11 horse statue in that area.Just off of that gallery you will find large motorized apparatus. They do not have too modern apparatus here. I think the latest goes back to 2004. There is another gallery that has a rescue truck that was at 9/11 and a wall of firefighter patches. There is also a station where you can dress up in firefighter turn out gear in this gallery.The next gallery is for the kids. It has an area that they can dress up like firefighters, a fire truck they can sit in, cut out that they can put their faces in and take pictures, a bunch of informational placards, a mock bedroom and kitchen where they can learn fire safety and some games. The last gallery is dedicated to fire planes and hot shots (wild land firefighters). Most of the galleries have a small area with a video playing on loop and a few chairs to sit on and watch. Also most of the pieces and exhibits have an informational placard on them, so there is a lot of reading to do. I learned a lot here and spent about an hour here. I wish they would have had a few more modern pieces in the collection, but understand that it takes time and money. This is a good place to visit while in phoenix, especially if you are trying to beat the heat. I recommend checking this place out.
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September 2023 by Casey officer
Just an amazing and unique museum! It is self guided. Even if you are not one to want to read the informative signs, the “engines” and equipment are amazing to look at. Rich in history and even if you are not part of a fireman family, it gives such a great perspective of respect for what these brave individuals have chosen to do throughout history to save people and property.The section on fallen hero’s is a great tribute to those who have willingly given their lives to help others by placing themselves in harms way. Fire fighters are a different breed and to see the endless names of those who died on duty is emotional.The play area for kids is AWESOME!!! So clean and a fun place to learn fire safety and play dress up. Well worth it.The entire facility is emasculate and the staff are very helpful and knowledgeable and most are retired fire fighters (at least most were during our visit there)I highly recommend reading the signage as even my fireman brother didn’t know some of the information.They have a cute gift shop and we scored some great T shirts. Plan on 2 hours but you could rush the whole thing in an hour if you choose or you could take your time and spend all day. There are a few stations with videos playing and seats to enjoy them.I will definitely be going back. i Highly recommend going!!!
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August 2023 by Sugar Felice
This museum is amazing. You really need the whole day to take in each and every engine. There were other displays, and so I recommend a membership pass because you can go back and check out all the things you missed the first time. Also, if you sign up, you can bring up to 5 people with you with your membership,that's very cool. I found the rescue engine that was at 911 to be very moving. And it was a wonderful memorial to the lives of very brave men. I have to go back to check out more. And when I do, I'll let you know!
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August 2023 by Deidre May
The director was fully aware of the different types of fire engines when they were used. What century was it created? What country were they created?What made it special was to actually see these engines up close and personal and for him to give a brief demonstration of how it actually worked. They evenhance the engine #4 from 911 with a picture. If you like fire engines, this is the place to see history and its best.
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July 2023 by Nancy W.
The worlds largest fire fighting museum. Fantastic, clean, wonderful museum on all fire fighting. The boys loved it. Their father is a CDF Engineer. The early fire vehicles were real works of art. Highly recommend this museum.Order your tickets online and Just show or tell them your last name when checking in. They sell challenge coins too.
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June 2023 by Sammi Cooper (Mickeykity)
This was a pretty awesome museum! I became interested due to the tragic loss of Granite Mtn Hot Shots but it makes you remember that FF everyday are risking their life to serve others. A massive collection of history here! Inside is also fire engines from around the globe. There is also a fire engine from NYFD from 9-11 as well as Granite Mtn Hot Shots truck used that fateful day. Enjoy!
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May 2023 by Shanise M.
WONDERFUL PLACE! This museum is FULL of firefighter history from around the world! Early trucks show mechanisms that I never knew exsisted and slowly progresses into the modern firefighting technology we have today. This is a great place for adults & kids (they even have a kids play section). The volunteers that work here help make the experience more special with all the knowledge they have! They also do a beautiful job at remembering those who have lost their lives in the line of duty as well as the 9-11 tragedy. Wonderful place with wonderful staff and history! A must go!