Hector Glass Co
Hours:
3024 N 33rd Dr, Phoenix AZ 85017 Hours
About Hector Glass Co
Hector Glass Co. provides attractive shower glass installations, but has faced issues with customer service. Customers reported leaking at the clips shortly after installation and experienced delays in communication, taking a month to receive a response for repairs. While the repairs were eventually made and the glass no longer leaks, better customer follow-up is needed to enhance the overall experience.
Most Recent Reviews
December 2023
Shower glass leaked at the clips. Took a month to return multiple calls and texts to repair. Looks nice now and no longer leaks, but they need to work on customer follow up.
December 2023
Shower glass leaked at the clips. Took a month to return multiple calls and texts to repair. Looks nice now and no longer leaks, but they need to work on customer follow up.
November 2023
Our $2200 shower glass leaked at every clip within 1 week of install. Called, text and sent FB messages for a month, before anyone replied. Maybe our initial negative reviews got their attention. Although they made the repair, they really need to work on customer service.
More Comments(7)
You May Also Like
- Phoenix, Arizona
