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February 2024 by Deborah T
Excellent staff, super friendly, super clean, best sheets of all hotel brands (thank you IHG) great location. Great property.
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February 2024 by Tami Chambers
I was so happy to find this place! Especially after having to leave another hotel at 11:30 PM for filthy and unsafe conditions. The front office manager Matthew Teofilo not only provided my husband and I with an amazing room, his calm and safe demeanor instantly put me at ease. I will ALWAYS stay at this hotel when I am in town which shall be often as my son lives nearby. This hotel is lucky to have Matthew on their team, I look forward to our next visit and hope to run into Matthew again!
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February 2024 by MegaImartinez
My problem was when it came to the deposit fee, receptionist at night charged me for the whole room instead of the 100 DLL deposit, paid room with a virtual card and the deposit w my bank card and for my surprise they charged me 212.76 again , still waiting for my money back, be on the look out for xtra charges like
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January 2024 by Kurt S
Everything worked well for me -The rooms are like new still, the sound was low from inside and outside the hotel.Plenty of places to plug in, and there was a couch to unplug on as well.Breakfast was typical HIExp fare, but the dining area was great...There are a ton of dining options around the property, and access in and out of the hotel lot was easy...I would certainly stay again
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January 2024 by Kevin Bolger
Convenient to all things.
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January 2024 by Jane chang
My ring is stolen by their stuff, be careful if you live there. Now it’s over one week, no one contacts me, each time I call them they said housekeeping manager was not there, they’ll contact me after he comes back. I just bought my ring in one month. They did nothing about this I’m so upset and
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January 2024 by Humberto Pedraza
Excellent service.Rooms: Very comfortable and clean.Safety: Safe area.Food & drinks: The breakfasts, although there is not much variety, are very good in flavor.
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December 2023 by Stefan Norris
Just arrived at 11 pm after a long day of driving. The front desk manager Matthew was incredibly accommodating of any special requests while Sam was incredibly courteous during check in!The room was ckean, hotel is quiet although busy and Im excited for their breakfast.Would recommend!
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December 2023 by Sheri Trager
I was surprised at how nice the hotel was. Nice clean rooms, great breakfast, helpful and nice staff. I have stayed in a lot of 4 and 5 star hotels... this place ranks right up there with them. Whenever I come to phx I will stay here.
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October 2023 by Life in Camo Media, LLC
This hotel ranks right up there with the Hiltons. Very clean rooms, all the amenities you could ask for, a great business center, several tables with electrical outlets to do work, fast iInternet, the beat complimentary breakfast bar I have ever experience in a hotel. Well stocked with a variety of breakfast items including gluten-free and health-conscious selections and kept clean. Easy parking, secure area close to shopping and restaurants. I highly recommend this hotel to anyone that needs to stay in the area for business or pleasure.Food & drinks: Plenty of restaurants for business groups, family, couples, or solo.
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October 2023 by Cindy Rose
2023-September, Labor Day weekendThere were lots of free parking spaces.We called to inform the front desk that we were arriving late.When we arrived, it was close to 1 a.m., and the front glass doors to registration were locked. A security guard was inside and opened the door for us. It's good to know that they have security in the area.The lady at the front desk was nice, polite, and professional. We checked in fast.The lobby and hallways were clean.There were 2 elevators that seemed to be sufficient.We had 2 queen-sized beds with a nightstand & ottoman in between the beds.The lighting in the room was nice and cozy.The bed & pillows were comfortable.The room has:2 queen-sized beds1 nightstand, with 2 wall sockets and 2 USB outlets,2 lamps between the bed.1 ottoman under the nightstand.Flat-screen TVDesk with electronic outletsCoffee makerSafeClosetIronIroning boardMini-fridgeHair dryerFull-sized mirrorThe bathroom was clean. I love that the shampoo, conditioner, and body wash were in wall-mount dispensers. Their brand was Dove.Liquid hand soap and lotion were also wall-mounted in the sink area.The shower water pressure was good.They have a pool, but we were not able to use it.The pancake maker was broken when we were there. But aside from that, everything was good! Even the lady that was in charge of the breakfast was very pleasant ☺️.Have a great vacation!
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October 2023 by Ariel
Staying for a long time on business. The room is fully equipped, free breakfast, coin-operated washing machine (2 USD per).My English communication is very poor , but the manager would explain in simple words to help me understand better and solve my problem immediately.She is a good employee and deserves a lot of praise.Attached is a side photo of her. I hope the company will give her an award.
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September 2023 by ASU SnDvL 2008
Our first room the AC wasn't working so they moved us to two queen room the. We had to move to another room for the king bed... The breakfast wasn't ready in the am didn't start having food till 730... Who's in charge? Who's the manager?
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September 2023 by Lisa Lesmeister
Amazing, Friendly staff!! Prestine rooms AMAZING JOB HOUSEKEEPING!! great food served at breakfast! pool is a little warm but still great !! Hands down the best place to stay ! Wonderful management!! Great place to stay!!Rooms: AMAZING JOB HOUSEKEEPINGSafety: Great location ! Door are Locked at Night also Security is on premisesWalkability: Close to Shopping Centers, and Restaurants all within walking distanceFood & drinks: Has a little store for soda and microwave foods and snacks ! Also has restaurants close by ! Very convenient!
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August 2023 by BALAJI Jay
Just one night stay, we arrived quite late as our flight was delayed. Quick check in & out. Nice breakfast, very friendly service, clean rooms & facilities. Bonus is the huge shopping area just on the other side of the road. Great Holiday Inn experience!
