H&R Block is a renowned tax preparation company that caters to the tax needs of individuals and businesses. Their tax professionals are well-versed in tax laws and can help maximize your refund. Customers have the flexibility to either visit their local tax preparation office or work with their tax consultant from the comfort of their home. The company takes the safety and well-being of its clients seriously, with measures such as deep cleaning offices, disinfecting high-touch areas, and implementing social distancing protocols. Clients who prefer to work with their tax pro remotely can utilize the Digital Drop-Off service, where they can upload their documents and receive assistance. Feedback from customers has been largely positive, with many praising the excellent customer service, professionalism, and expertise of the tax consultants. Customers have found the tax professionals to be knowledgeable, patient, and able to provide valuable guidance. Despite occasional discrepancies in the expected refund amounts, clients have generally been satisfied with the overall service. Overall, H&R Block offers a reliable and comprehensive tax preparation experience, catering to the diverse needs of its clients and ensuring their safety and satisfaction.
Very good customer service. Aria Miles filled our taxes this year and she did a great job, she is very knowledgeable and professional .
November 2024
I don’t understand why people give such negative feedback. I have been coming to this office for years and I have always been provided with excellent customer service and professionalism and sometimes I don’t get what I expect in my refund but that’s not their fault.
April 2024
Went beyond good customer service and really helped me out. Andrew Barrett is now my preferred Tax Analyst!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee