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March 2024 by Lee Cameron
Andrew Barrett did my taxes and he shows great knowledge and patience. I know when I come in he will do a great job!!!!!!!!
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March 2024 by Corina Perez
I went in there to do my taxes and this lady that works in front refused to file them cause It said I needed a w2 for taxes I already filed from 2022 you guys refuse people for already filed taxes I feel like she just didn't even want to file me then find another job don't harass me about it
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March 2024 by G D
They charge 450 to do your taxes. I mean you guys just click some buttons. They don't even have to do any calculations. Would not recommend.
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March 2024 by Francisco Valencia
Went in there no one was there greeting sat down 10 to 15 min and still no one to greet us or tell us it'll be a minute
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March 2024 by Shiva A
Zero stars. Leonard messed up my returns a couple years ago; I got a letter from my former state saying so. I go back into this same H And R to fix the issue. I get rudely snapped at by Andrew Barrett who clearly has no manners. The ladies at the front desk noticed and were uncomfortably smiling and I had to defend myself and even mouthed to the ladies asking what his problem was (I was shocked that he spoke to me that way). Don’t talk to me in a rude way; don’t snap at me. Get some manners going with your staff. It was from a mistake your staff made that forced me to come back in here. I am doing this year’s taxes with a non-H and R accountant to avoid this shoddy behavior and work. I have gone to H and R in the past a bunch; no more.
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March 2024 by Marianne Duffy
Excellent service, great listener, professional and pure guidance is what I experienced. I had a great experience with Jefferson Heath. Thanks, H&R Block!
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March 2024 by Mary Nona Labrecque
I have enough drama an insecurities from this crazy changing world.H&R Block is not one of them.Professional, knowing all upto date strategies. An then prepping me for next year. An my handler is by far the bestest buddy
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August 2023 by Nandini Gopan
I had scheduled an appointment online and they said the person is unavailable and couldn't help when I went in for the appointment
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April 2023 by Danny Mcguire
Not sure how these places are governed but I just went in there to file a previous year return (2021) and got a $600 dollar bill. Like others have mentioned in these reviews, I was not greeted and everything felt incredibly unprofessional. It felt like I was getting either scammed or robbed or both. I asked the reason the fee was so high and the lady said “I don’t know”. I drove back to get my documents after refusing to pay that nonsense fee and still was asked to pay $50 dollars for their time which I did. Avoid this place at all cost.
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April 2023 by Sharday Bloodsaw
I appreciate the service provided so much that I look forward to doing me taxes each year.
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March 2023 by Bradley S.
Decided to try H&R Block for the first time. Risky cause all of them near us have bad reviews it appears. Our experience was good, unlike some of the reviews from past years. Wife and I had changes to our professions which made our taxes much easier than the past ten years. The big wig Scottsdale firm raised their fee by $100 every year and last year we paid over $900.And we hadn't met in person in ten years. It was nice to meet with Raymond at H&R Block near 7th street and McDowell. Appointment confirmation came to us by text. Meeting times were kept. We did wait 15 minutes for first meeting but that's not too bad. Our paper work was organized and easy to just hand off to Raymond. He asked good questions and answered all of ours. A very straight forward professional type person. We got a very nice refund and it only took 7 days to hit our account. Was the fee a bit higher than we thought? Yes. Was it worth it? Yes! Was it less than half what we paid the Scottsdale firm the year before? Yes! So yes I recommend H&R Block and will use them again next year.
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July 2022 by Dyanne Looper
Ruth Rodriguez was terrific. She made me feel very comfortable. Ruth was very thorough and explained everything to me. I had an appointment with someone else. He was not there. Ruth stepped in just as if I had the appointment with her. She is very patient. Ruth also set up my appointment for next year
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July 2022 by Jeanine Piper
I have never had a bad experience with the customer service. They are welcoming, kind, and patient.
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May 2022 by Johnetta Karber
Thank you Leonard for your professionalism and information! I would give you 10 stars if I could. It's clear that you have many years of expertise and truly care for all of your clients. Thank you for taking the time and being so patient with us. You are a true asset to H&R block and we tell everyone we know to visit you as needed. Thanks again!
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May 2022 by Antonnette Branch
Leonard is the real deal I was very stressed going in not knowing what to expect because I had been getting a lot of I don’t know from other people I went in and before I could tell him what I needed he already had all the answers and had the form printed out from our previous conversation when I was looking for directions it was a relief getting his assistance he was knowledgeable, friendly, and professional I soooooo appreciate him peace and blessings to you sir
