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March 2024 by Lynn Siegel
Extremely difficult to talk to a person that works there. Made an appointment weeks ago, then was called to reschedule 2 days before the appointment. Very inconvenient. Have not been happy with the service so far. Hope all goes well with everything else!
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February 2024 by Star Sainz
Fail to disclose any available options or information about my taxes. Didn’t help with any opportunities or concerns for my deductions. She never relayed the cost for her service upfront. Only asked for signature and when I wanted to read she pushed forward without questioning why I wanted to read. Overall this experience was a waste of time. Ten minutes without help and a charge for 225. This was fraud in the case a senior tax expert “help” with my situation that could’ve been done online at home.
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February 2024 by Carrie Ledger
My tax rep was amazing and helped me get my taxes done and submitted plus got me money I needed today
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August 2023 by Scorpio Pibble
Messed up the tax ifo filed the wrong info. Saif I'd get a call from management. Never got it. Saif they would put in a claim gor refund never heard back. Gaurantee said they would cover fees do to their negligence.... I'm paying the fees. Go somewhere else.
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March 2023 by Vanessa Beltran
My experience was fast and easy, definitely recommend you go see Martha Rivera for all your tax needs.
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April 2022 by Elizabeth Robertson
I have called left msg but nobody return my call. My questions are simple.I went to them in March to file my taxes. There attitude was like pulling teeth.
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April 2022 by Jon Roderick
She was very informative intelligent extremely Pleasant and easy to talk to I will do my taxes again with H&R Block because she gave me a great experience
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April 2022 by Don Vo
Miss Mai Khanh Chu is amazing and is always extremely professional. We only return because of her.
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April 2022 by Donna M Richert
My return should be much simpler next year and might try to file myself.
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April 2022 by Jennifer Hall
Was good to know it was done right instead of me trying to do it myself online
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March 2022 by Dottie Eldred
I really like my rep Martha and she always has explanations and answers.
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March 2022 by rosemary peraza
Our representative Martha Rivera, she is amazing!
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February 2022 by Momma Rae
Amazing service for the 3rd year in a row! Love her personable personality and Great customer service etiquette. Thank you Martha Rivera for being Awesome,Amazing &Everything Wonderful!
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February 2022 by Vanessa Ponce
Love how my tax professional goes her way to give us the most money on our tax return.
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February 2022 by Elizabeth Cejda
Martha Rivera is amazing, she maximized my refund and was so helpful!
