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February 2024 by Alison C
Jack completed my taxes. Everything appeared fine at first. Two weeks later, I received a much larger refund than what we were advised of. This is clearly not the correct refund and we'll be charged with an overpayment from the IRS. Corporate makes it nearly impossible to file a complaint and was on hold for approximately 42 minutes. I have been using H&R Block for years, but won't be returning as a customer.
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February 2024 by Eric K
1/5 for the branch. Rant ahead.. If you like feeling like you’re driving into a brick wall when you are simply trying to communicate with them about my surprise appointment that apparently is virtual. If they mentioned it I did not hear it, I have never done a virtual appointment and I’d like to come in if possible. But nobody to talk to about that so I will leave it here.Dawn is the best, I doubt you will see anyone else once you meet with her to do your taxes. I won’t let anyone else do my taxes, although she probably wishes I would !My returns are not always the most simple to file, but I know everything is being done properly , and I always have piece of mind. I’m glad to have Dawns help every year.
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February 2024 by Robert Parks
Ernest is awesome
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January 2024 by Jami Diller
Been going here for 7 years now. Love Jaine.
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October 2023 by Kathleen Price
Jaine at H&R Block is so professional and knowledgeable! Every person that has done our taxes is great. We also like Jill. She is always patient and kind! Keep these ladies! They need a raise.
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October 2023 by Amie Palomo Villa
My tax preparer Janie was outstanding, knowledgeable and helped my husband and helped us understand our filing process step by step. I would recommend her to everyone I know.
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September 2023 by Nicole B
As a busy person, the online filing with H&R block was super convenient! I enjoyed working with my tax professional and getting my taxes filed was smooth. I got friendly service and felt able to communicate and ask questions.
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May 2023 by Gloria Cornis
the worst..... Had no clue on how to file my taxes to get me all my deductions etc. asked me questions and i said to him ore than once "YOUR the tax expert why are you asking me"
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April 2023 by Rusty Heaps
Our tax consultant, Janie Rao, is extremely knowledgeable and very friendly. She makes doing our taxes a breeze.
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April 2023 by Timothy Hope
Awesome customer service and will get u everything they possibly can.
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March 2023 by Casey Reppas
Always have had a great experience with H&R block.I would never file without them doing my return.
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February 2023 by Candy M
My tax pro I worked with was Amy G. she was excellent. She answered all my questions and made filing a breeze!
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February 2023 by Dwana Graham
They are amazingVery friendly and fast
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October 2022 by Deziree Bollinger
I had the most amazing experience with Amy G. She is so knowledgeable and kind. I wouldn't go anywhere else now. Thanks!
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October 2022 by DanPhoenix
Tax preparer Amy was very knowledgeable and helpful
