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June 2023 by Micah Kota
Was not worth the money I spent to have my tax refund check be reissued because my address was entered incorrectly...and now because of this I'm unable to pay my rent. Thanks alot HnR Block.
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May 2023 by Mary Nona Labrecque
Excellent... don't just trust anyone. Go to professional Team
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April 2022 by Susan Carter
It didn't take too long for the representative to do my taxes do to me being under the don't need to file taxes category, this year.
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April 2022 by Kristine Sorensen
If I could give no starts I would. After my experience here I will never use H&R Block again. I paid for my federal taxes to be done since I had attempted it on my own and thought I was doing something wrong (turns out I wasn’t). I paid for them to e-file my taxes and left. Turns out she never filed my taxes, and when I called to get this resolved all I got was “I can’t help you” and no helpful information on how to get it resolved. The only advise I got was to come in Friday night and wait; they wouldn’t allow me to schedule an appointment or leave my information for the person who filed my taxes to contact me. The app is useless, there is no way to contact anyone except to call the location. Absolutely terrible. I can’t imagine what it would be like for someone who would need help in the event of an audit, probably the same “I can’t help you”. Don’t waste your money here, there are much better companies.Update: I called the number provided below and after an hour of being on hold with different people answering and routing me to “someone else who can help” again I was told they can’t help me. STAY AWAY, this place is awful and useless and has caused me so much stress.
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April 2022 by Robert Sorcinelli
They do a good job oh, they've done my taxes for years
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April 2022 by Tony Sprague
Ann is always extremely helpful and very nice she always makes it a pleasant experience. She's our go-to person. she's extremely knowledgeable.
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April 2022 by Debra Hunter
My tax preparer Andrew has been completing my taxes for several years. I find him professional, friendly and knowledge.
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March 2022 by Michael Smith
My Tax Lady, Barbel Anne Holmer-Hoven. Seven years and still going.
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March 2022 by Greg Erwin
Great experience and made filing taxes less stressful
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February 2022 by Matilda Yazzie
I have always been a customer, I trust them to get me the most every year.
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April 2021 by Luz Valentina
My fiancee did his taxes with Ms. Perez on February 20,2021. He's been waiting since then still no refund so he called yesterday to see if maybe he can get some answers. Ms. Perez didn't even help him with his question instead she said he didn't include the 2nd stimulus even though when we did we both told her he did get it. In the paperwork she put he didn't get it, instead of apologizing which we get mistakes can happen, she even tried lying about the date he went in. First she said you came in January then she said the beginning of February. He told her why would I lie the irs knows I got the 2nd stimulus. She started arguing saying yes you said you didn't receive the 2nd stimulus. She got very defensive and said this is happening alot so my fiancee said maybe you are the problem. When she heard my voice she said who's that, I don't need to talk to her. The next day I called and spoke to Roselyn she was so helpful and polite, nothing could be done but she tried to help my fiancee and even apologized even though it wasn't her fault. Now since Ms.Perez made that mistake my fiancee might not get any money, we won't know until his tax claim is looked at. We got no kind of apology and maybe Ms.Perez shouldn't be in this kind of job ,these are people's lives and money. We've worked with H&R block before but this is the first time it was a bad experience.
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April 2021 by Kat Harrison
If I could give a lower review I would. All I heard was a bunch of, I'm sorry, after I took time and asked all of the right questions yesterday for my appointment today just to find out it wasn't true. Years ago I stopped using this company for this reason, the employees do not know what they're talking about. Good luck to those folks out there who still use this company, the knowledge of taxes and fees is just not there when it comes to this company. No I rarely post reviews however, people who are thinking of trusting them to file taxes need to know their lack of knowledge before they enter the building with important irs documents. You don't have to listen to me of course but that's my personal experience twice now so I'm out for good this time.
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April 2021 by Figsnana Appoh
My Taxes were prepared with the utmost skills and a very knowledgeable agent. Although they were prepared much more rapidly than I had ever had them done before, I felt the Mr. Steve T. @ the Indian School location covered all the basis and asked and answered the necessary questions to complete my tax documents.
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April 2021 by T. Craig
The Tax consultant was efficient, experienced and pleasant. He took the time to compare the last year's taxes and withholding so that informed decisions could be made.
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April 2021 by caravann26
Costs way too much. I got charged $240 and that was with a $25 off coupon! My normal tax guy only charges me $160.
