H&R Block receives mostly positive reviews for its professional and pleasant staff, especially a tax provider named Sandra, who has been praised for her clear explanations and excellent service over three years. Customers appreciate her expertise and plan to return and recommend her to friends and family. However, there is some disappointment expressed when a staff member laughed about a small refund, which affected the overall experience. Overall, H&R Block is seen as a reliable place for tax services, with dedicated and helpful professionals.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee