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April 2024 by Annie mccarty
I was helped by Christian and he was such an awesome employee! And great at upselling!!!!upsetting!!!!! Thanks!
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March 2024 by April Nicole
The two Hispanic women working this morning got irritated I was watching them count the money they took from a plastic bag and split. They each got about $8-9, and the one that was cooking, put her money in her pocket and turned around and walked towards the back, the manager, or the lady with the headphones, saw me and realize that I saw it was going on. She then said I needed to hurry up and leave to the other lady, the person that I was with was still hungry, so we went to order a chicken sandwich, and magically our card kept declining. She kept giving a smirk on her face saying well I guess you just don't have the money, I guess you're just not working the machine right, I guess you don't know what you're doing, let me try it, give me the pin number, I told her I wasn't giving her the pin number, but she could swipe the car. Magically when she swiped the card it worked, I told her wow you know how to swipe the car just like you knew how to swipe that money from not too long ago huh?As I sat down, she made a comment, and So I responded back, and then she came from around the back through the side door to the dining area, telling me what am I talking about? What am I going to do? And a threatening manner, and then got upset when I told her that I would just call the police because I was feeling threatened and intimidated by her. then she decided to say she was going to call 911, so I pulled out my phone and started recording because I didn't want anything to be misconstrued, or twist it up. I am currently sitting in the parking lot waiting for a police officer to arrive, because I will be filing a report for harassment, and threatening me.
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March 2024 by Jeremy M. Gregg
I grew up on Jack in Phoenix, but now living out of state, we don't have them. I brought my 11 year old here for the first time tonight. Romeo took our order and was incredibly friendly and really engaged with my child. The tacos are just as delicious as when I was a kid! Food was great and restaurant was clean. Thank you to Romeo and the rest of the staff for fast, friendly service!
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February 2024 by i am Blessed
It was very very busy and still my whole order ($36+) was prepared not only FAST, all 4 burgers wer made how i ordered them. Great job working 2gether.Wheelchair accessibility: Yes.
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February 2024 by Charlie Kotcher
Excellent hot food and super nice staff. Thanks for the pleasant experience. That’s not common anymore at fast food places!
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February 2024 by Dajiah Mathews
My husband and I attempted to visit a Jack in the box just down the street from this location and had a very negative experience with the workers. We were rushed, treated poorly, and were spoken to aggressively which ultimately made us leave.I am so thankful I told my husband to try this location, Christian took our order and was the exact opposite of the experience we had. We had the utmost best customer service, we were treated with respect, kindness, patience, like we were actual customers. Christian had our food out to us promptly and organized and everything was fresh to order. Give that man a raise!!This is my second time coming to this location and I’ve had nothing but excellent customer service, needless to say this will be my new Jack in The Box location, farther drive but worth it!
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February 2024 by dustin hill
They are definitely consistent when it comes to forgetting part of my order.
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February 2024 by Delia Jasso
Don’t waste your $. The chicken strips were hard as a rock and dark they smelled rotten. The egg rolls were burnt black on the outside frozen on the inside. The taco meat was a really dark brown didn’t look good. The French fries cold I threw all of it in the trash. I had late night munchies regret stopping here never again. DISGUSTING TRASH!
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February 2024 by Lori R
1/9/24 Horrible and gross. I went thru the drive thru and don't understand how they can blatantly serve food with mold!!!!!!1/31/24* Corp Jack asked me to file a report online which I did but no response as of yet!
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January 2024 by irehab fix
Bun was rock hard from sitting for hours. Ice cold fries. Found some kind of string in the burger. Total garbage.
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January 2024 by Larry Powers
Awesome
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January 2024 by ANNA ARSTY FARTSY
They are consistently quick, kind, they never get my order wrong, they even give me the exact amount of sauce I want, no questions. Honestly super thankful for these
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January 2024 by Rox Chillady
Customer
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January 2024 by Carolynn McKeown
Friendly staff. Best Jumbo Jack with cheese at this location. (The location near my home was a great big disappointment recently).
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January 2024 by Frank Walker
Advertised as open new years. Instead there's one person running the whole store. Instead of taking direct orders they only allow 3rd party that takes profit from them.I'm ashamed of the management staff. How dare you make workers work all night at the only place open in the city by THEMSELVES !!!HAPPILY PAYING THEM BARE MINIMUMthe manager who gets commission and bonuses from store sales left an employee there by themselves. You're disgusting and the person deserves a raise. The pain and anguish in their voice I can only imagine after working service industry for years. I told them to quit and offered them a better job. Absolutely pitiful jack n the box. Wow. Pitiful.
