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November 2023 by Jerry Fielding
I’m a member and the member gate never works. You have to wait for an employee to come let you in. Meanwhile customers using cash pass you by in the other lane.The wash always leaves dirty runs on my car.Definitely avoid this car wash.Service: Full body wash
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October 2023 by Abe “the” Babe
I just almost got run off the road 2x by two different trucks with the “Jackson’s” logo on both of the white pick up trucks, one was towing something. They were both driving completely erratic and way too fast. I would be embarrassed to be the owner of this company having your employees driving around town like that.
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October 2023 by amy mazzone
Took my SUV to get it detailed and Saba did an amazing job. He was very professional. When he was finished my vehicle looked like it was brand new both inside and out. If you ever want to get your vehicle detailed ask for Saba!!Service: Full body wash
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October 2023 by Dharmesh Ahir
I have been a customer of Jackson’s on Tatum for over 20 years. Mr. Sabas on the finish line has been an absolute pleasure to work with. Every time I get my car cleaned, Mr Sabas would greet me as if we have been friends forever. I highly suggest you come see him in the finish line. Am absolute classy individual.The whole team does a fantastic job. Anywhere from the ticket member to the finish line, they take care of my car.Service: Full body wash
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October 2023 by Paula A.
Usually I don't feel like the full service car wash is worth the money, but the service I received today was fantastic. The manager Steven Rutledge really went above and beyond and my car was spotless.
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August 2023 by Byron Woodson
I love this car wash. It is so convenient to pay a monthly fee and pull up to Jackson's Car Wash and they take over cleaning the inside and outside of my car, vacuum and turn it back over to me so nice and clean. NASH is my personal favorite. He is the best at greeting you and treating you so professionally. He is most knowledgeable and helpful.
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August 2023 by Erik Schmitz
While I have enjoyed Jacksons since they were Danny's car wash, service and reliability have suffered in recent years. They now require you to drive your own car through the car wash, and their waiting area no longer has refreshments to purchase. On my most recent oil change, they took my engine filter out (as they always try to upsell their services), but neglected to latch it back down securely. Luckily I looked at it after the oil change and prevented some serious engine damage. That will be my last time there.
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August 2023 by Zman T
I called Shane on Friday afternoon after work for service. He was very courteous and offered to come in ASAP. I received a great welcome from 3 mechanics. Job was done super fast and detailed info was communicated. Thank Jackson’s.Services: General repairs & maintenance
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August 2023 by Byron W.
I have had excellent service at the PV Jacksons Car Wash for years. It's gone through a lot of changes but it is still my favorite. NASH is the best thing they have going for them. Nash is the BEST! I have always been treated very well and left a happy customer!
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July 2023 by Caren C.
It's forcing me to select one star!!! I'm a Jackson's member and this is the worst car wash. There is no lobby to purchase a drink. I had to drive my vehicle through the wash. Apparently, they are all going to this. Omg. So stupid. But their way of saving money. The monthly fee didn't decrease.
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July 2023 by David Purves
I needed an oil change and their pricing seemed fair. I did fill out their online appointment form but didn't hear back. Figuring they were likely busy, I just showed up.I was greeted immediately and told they could take care of me right away.Price included a basic wash and vacuum. They had an online coupon which they were happy to apply when I mentioned it. No need to pull it up on my phone or bring a printed copy (a competitor had made this a condition to apply).Polite upsell offers were made, but not pushed. Good job!I was in and gone in about 30 minutes. The service techs checked other things under the hood, topped off a couple fluids and my tires.The basic wash did the job.Nice people. Job well done. I'll be back.
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July 2023 by Tawnya T
Did not like being sold on a monthly pass when their car wash wasn't even working. Was not told this and feel this should have been the 1st thing said to me when an attendant stops me. Then do a quick hand wash with a power spray and don't even get your full vehicle.Then they only polished half my door panels so it looks like half is so wet and the other half is not haha. And then they put polished some of the material over the speaker and it's damaged now and won't come off. It looks dirty because of that. Not happy with this location at all and it's my local one
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June 2023 by Victor Oleynik
I want to give a special shout-out to Joseph, one of their outstanding employees, who went above and beyond to resolve an issue with my billing.Joseph demonstrated exceptional professionalism and expertise in handling the situation. He promptly investigated the matter, thoroughly explained the process, and kept me informed at every step. His communication skills were outstanding, as he took the time to patiently answer all my questions and address any concerns I had.What impressed me the most about Joseph was his dedication to ensuring customer satisfaction. He genuinely cared about resolving the problem and went the extra mile to make it right. His friendly demeanor and positive attitude made the entire experience stress-free and pleasant.I will definitely be returning to Jacksons Car Wash, and I will be sure to recommend it to family and friends.
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June 2023 by Logan Merlina
Will change to 5 stars when their damn fast pass stickers FINALLY work. Months on end am I told their system is updating or whatever the excuse is.I would like to use my fast pass. Meaning fast. Not wait for the one person working these stations.
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May 2023 by Kevin K.
Real nice guy operating the wash that day. The wash was marginal and the guys that were supposed to dry the car and never showed up.Makes it hard to commit to a unlimited wash pass.
