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March 2024 by Alexis K.
0 star review. I've contact this shop 3 times now to confirm open hours (supposedly until 4:30p). I called at 2:30 today to confirm I'd be coming in around 4 (give or take with traffic) to drop off my radio. Upon arriving at 4:16 there's a closed sign on the door no one answering phones or to be found. Most upsetting thing is another gentleman arrived at the same time as me stating he had just been in touch with the shop as well & that they would be open. I waisted my time and gas driving over an hour from fountain hills for unprofessional business.
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March 2024 by Tracy M.
This place is an absolute joke, not sure how they stay in business. I called to make an appointment to bring my truck in to have them look at the Alpine 5 channel amplifier. They said they don't have an installer anymore they can't afford the insurance, so I'd have to take the amplifier out myself and bring it in. Okay...I did and waited five weeks. Gave them a call and they said they didn't have the Alpine speaker adapters, they're super expensive on Ebay, so could they have one of mine. Two weeks later - mind you I have ZERO music, podcasts or anything in my truck without the amplifier - they said it's ready $130. I reinstalled the amplifier and it's not fixed, doing the exact same thing. I brought it back and told them it's not fixed. Any decent person knowing they did not fix the friggin' problem would have moved me to the front of the line. Nah, they had it SIX MORE WEEKS. Nothing. All told, THREE FRICKIN MONTHS $130 and my amplifier is still not fixed.
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July 2023 by Terrell Barner
They were nice no issues there .... HOWEVER I basically paid adeposit for Jeff to find out that he can not Fix Mackie bigknob ... just think that is a company limitaion that customer should not have to pay for when my unit was never touched they just couldnt get info about it
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July 2023 by Jeff Shatto
Good job. I would use him again . Knowledgeable. The place for your audio needs
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July 2023 by James Fogerty
The best in Phoenix! Service, price, friendly... the only place I go to! Thank you Jeff for the care you give my vintage baby's!
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April 2023 by Mr. B
The guys were fantastic. They are very good at Audio work. I gave them a challenge and they did a great job! Now I know where to have Audio work done.
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April 2023 by Mr. Bee
The guys were fantastic. They are very good at Audio work. I gave them a challenge and they did a great job! Now I know where to have Audio work done.
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March 2023 by Alexandra Osorio
Needed my LCD display for my rear view camera fixed. They ordered a new screen and replaced it for a fraction of what I would have payed elsewhere. Service was completed super quick also! Thank you so much!
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March 2023 by Amy L.
If I could give this place a zero star I would ! Zero customer service skills !! They are rude over the phone and in person ! One of the associates was very disrespectful and the owner didn't seem to care he just walked out to avoid the situation! Better off going somewhere else !
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February 2023 by Dan Collins
2018 Jeep Grand Cherokee, main screen delaminated, dealer cost to replace $2,200.00, Jeff's replacement $800.00. Service was exceptional, very happy with the cost and the great service.
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January 2023 by Antonia Youngwirth
I just dropped off my 300 disc CD player to be repaired. Super friendly. I can add to the review once I get the player back.
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January 2023 by Cameron Provo
Incomplete Job, paid 250$ for my reel to reel to be fixed and had to bring it back multiple times for them to keep telling me nothing with it was wrong. They also stopped returning my calls after leaving several messages and Eventually I gave up and troubleshooted myself. The tape arm has to be manually pressed up to listen to playback properly as it was not repaired. In addition channels 3 and 4 pre amp pots do not work and have a horrible distortion. They told the maximum charge was 250 and charged me 250 and still I have all these issues. not cool. Leaving 2 stars instead of one because it at least works on channels 1 and 2 somewhat.
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November 2022 by J L
These guys are life savers!! Needed a rush job that another shop refused to do after having it for a week!! Jeff and his pros had it back to me the same day! Don't go anywhere else! These guys are the best!
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November 2022 by jessie lopez
These guys are life savers!! Needed a rush job that another shop refused to do after having it for a week!! Jeff and his pros had it back to me the same day! Don't go anywhere else! These guys are the best!
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September 2022 by Jerry L.
I've been a loyal customer for years. These are the only guys you need to see for any and all of your Audio repair needs.
