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February 2024 by Matthew Thompson
I was quickly in and out. I will do business with them again.
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February 2024 by Yolanda M
The guys were very helpful and did the best service expeditiously ☺️
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January 2024 by LIL JOE THE TRUTH (LIL JOE THE TRUTH)
Great Service, Great People
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January 2024 by Fabian Vazquez (biTchKiller)
Great service, quick and very well explained on what they're doing
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January 2024 by Rio Mijal
Mike was very kind and helpful!
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January 2024 by foureightophotoz foureightophotoz
7th street n camelback Phoenix Location admirable employees ? Thank you for your Service
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December 2023 by Theodore J Kaczynski
Excellent service and friendly employees
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December 2023 by Rick Wells
SUPER FAST SERVICE!! In and out in literally 10 minutes! A++++
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December 2023 by Lindsey Revier
Got me in fast when my other place couldn’t. Really expensive though!
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December 2023 by Nathaniel Davis
I really appreciate the way the employees really helped me
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November 2023 by Carl Hargrave
The staff was professional and friendly. They did a great jobService: Auto engine diagnostic
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November 2023 by Cindy Hoffman
I was rushing to get there, and the manager greeted me, and even though i came in through the exit, he kindly moved the cones for me, so I could go around to the back. I was calling myself an idiot, and he said over and over again that I wasn't. They were very friendly, and extremely laid back. I don't ever write reviews, but they were nice.Service: Oil change
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November 2023 by Peter Tolk
Everyone was great. They took care of everything and were professional and thourough.
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September 2023 by David M.
Tried to get an oil change here. No one stepped out to my car, (I'm literally the only one) here, did not answer the phone after multiple calls, so I walk in and stand next to the asst mngr (Ike I think??)who does not acknowledge me for 5 minutes. Then, when he finally looks at me, I ask if they are open. He throws his hands up bewildered as if it isn't obvious that they are open. I explain to him that by not greeting your customers, even when they stand next to you, nor answer your phone that it sends a mixed message as to whether you actually are open or not.
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August 2023 by Janette A.
Went in for an AC recharge. First- it is currently 111° outside, and my AC was taking a long time to cool, but still functional. The employee stated that the AC may have a leak, and that it would need further repair if that was the case. I asked him if he would be able to top it off if it did have a leak, so I would not have to drive home in 111° heat with no AC. He said yes, he would top it off, but that any leaks would need to be repaired ASAP by a different shop. After asking one more time to make sure I would leave with a functional (at least temporarily) AC, and being assured that I was understanding correctly, I told him to go ahead. A few minutes later he told me that he had tested the vacuum, which involved removing the existing freon, and found a leak. I asked him to recharge it for now, with the understanding that it wouldn't last and I needed to bring it to another shop to have it fixed. At that point he told me that he could not recharge an AC that had a leak, and that the testing process had removed the freon that had still been in the system. I asked again if he could top it off like he said he would, and he just said that he could not do that. This was even more of an issue because the shop has no AC in the waiting area, and the heat was starting to make me feel pretty sick. I drove home with no AC in 111° heat, and called another Jiffy Lube to find out if it was a company policy to not add freon to a leaking AC. The other Jiffy Lube said that this would be no problem, they would recharge it as long as I understood that it would not be a permanent fix. Clearly, I was misled by the employee at this shop, and left with my car in worse shape than it was when I brought it in. My complaint is this- the dude told me that he could fill it temporarily, and NEVER told me that diagnosing a leak could make my system inoperable. I would have never allowed them to do the diagnostic. It's dishonest to do something like this to a customer as it is, but it is dangerous to do it when it is this hot outside.UPDATE- I brought my car to a repair shop that I know to have a good reputation, and they tried to find a leak. They could not. Said there was vacuum and that they don't know why the guy at Jiffy Lube thought it was leaking. They are using the freon with dye to help locate any future leaks if the AC starts to blow warm again, but said they don't anticipate that happening. He also said that they never should have removed all of the freon and not put any back in, even if they did detect a leak.
