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September 2023 by Jon F
Wont go here again, expensive and truck leaked oil afterwards all over my garage.
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September 2023 by Eddie Mattar
I went to two locations (2005 E Cactus Rd, Phoenix, AZ 85022 and 13801 N 32nd St, Phoenix, AZ 85032) on Saturday, September 2nd. Both locations opened 15-20 minutes late. I left the 32nd location and drove to Cactus Rd location but that guy (John) was late as well!!
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August 2023 by True Eriacho
Perfect customer service. Aaron Sommerstedt, keep doing a great job! Great location.
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August 2023 by J2phresh R.
Tech Aaron S. At Cactus and 7th Street over inflated my tires. To over 45 to 50 PSI. But on the print out I was given says lowered all tires to 32 PSI. Needless to say the front driver side tire blew immediately after leaving the shop and getting on the highway my wife and I was terrified thinking the car was going to flip over. We called the store and we was given the run around that tires don't blow if their under or over inflated. If your telling customers that!!! You shouldn't be working with tires or people's lives. Now after the tire blowing and causing damages to my SUV, the store could care less John G. the cashier doesn't care and I was given the GM Eddie's number NO answer No replies to texts. I called back the store to confirm the number, John G. answers and says it's the right number guess he is busy or on the phone. I asked him to verify my number he didn't and just provided the GMs number again. Someone from Jiffy needs to call me ASAP and pay for the damages to my SUV. I will not stop posting about this horrible service my wife and I had encountered on 8/19 around 1:22 pm after leaving Jiffy Lube at 1:19 pm.
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June 2023 by edward luther
They did a great job. Took care of my vehicle, with professionalism and integrity.
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June 2023 by Christi Windle
Great team at the Jiffy Lube on Cactus and Cave Creek- Fun and upbeat, knowledgeable and fair. Thanks!Service: Oil change
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May 2023 by Sandra Hahn
Manager not in the store. Couldn’t get an oil change. Went across the street to the 5min place ? crazy place to be with no manager.
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April 2023 by Kyle Hollowell
DON’T GO HERE. This shop does terrible work. When they put the WRONG oil in my vehicle and were forced to drain it, Ray Johnson “Ray Ray” then proceeded to get upset that they did a terrible job and needed to redo it, so he intentionally cross threaded my oil filter on to my vehicle doing damage that caused an immediate leak and endangering me and my family on the road. Vehicle now has permanent damage needing to be repaired by another shop. Avoid this place like the plague!Service: Oil change
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March 2023 by Michael Phillips
I pulled in to get an oil change and parked next to a guy sitting in a car! No one was on the floor working so i walked inside still nothing! I stood in the lobby for 10 min and no one! There is not one car being worked on there! I was leaving and the employee got out of the car and asked if he could help me! I left because that is not customer service just sitting in your car on your phone and not helping the only person there!
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March 2023 by P Whitaker
These guys at this location are the best! They are efficient, knowledgeable, fast, friendly, and courteous. They always do an amazing job with my car! You guys rock and keep up the great work! Thank you ?Service: Oil change
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March 2023 by Ms Pamela Whitaker
These guys at this location are the best! They are efficient, knowledgeable, fast, friendly, and courteous. They always do an amazing job with my car! You guys rock and keep up the great work! Thank you ?Service: Oil change
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February 2023 by Taylor Beck
Called ahead of time to ask if they had time for an oil change & was told yes. I get there 5 minutes later and instantly get turned away bc I have a 2021 car. I told the mechanic I just called ahead and was told to come in and he says “well you didn’t tell me what year it was”. I didn’t think that was necessary or I wouldn’t have wasted my time and gas to drive up there.
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January 2023 by John Elliott
Very disappointed in the service I received at this location. I watched the 2 techs work on my car and never saw one of them check fluids besides pulling the oil dipstick. Never checked tire air pressure. No vacuum and had to ask to have outside windows cleaned. Charged me more than the price posted on the monitor in the waiting room and told me it was wrong. Got my license plate number and odometer readings wrong on both my invoice and sticker they put on the windshield. They pulled my car outside and the tech got out without saying a word, not even a thank you. I sent a complaint to the corporate office so I will see if I hear anything back. Would not recommend this location to anyone, rude and very poor service.
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October 2022 by Elizabeth Bastedo
I needed help with my tire and Marc and Sebastian were friendly and very helpful, thanks again you guys!Service: Tires
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July 2022 by Kris A.
Went in for basic oil change and tire rotation... it was smooth and pretty quick!
