-
February 2024 by samuel quevedo
They are thieves, they say they are going to change the air filter and windshield wipers and they don't. They all have a ruse between them. I recommend that you don't go to that place.
-
January 2024 by Germain Torres
I hope to return to the same place, next time, when my car needs new motor oil.
-
December 2023 by iDuv Beatz (iDuvBeatz)
It is true that you do not receive the total until you're in the waiting room. However just simply ask before you even pull your car in.Overall it's great service & customer service.
-
December 2023 by Gerti Mahome
The shop was well kept, efficient and professional. In and out in less than 30 minutes. They did not try to oversell me on products and extra stuff.
-
November 2023 by Carl M
Went here to have an oil change done and have my fuel filters replaced. When I arrived I was informed that the price for the fuel filter replacement would be over $400. They broke down the price too .9 hours of labor and over $300 in parts that had to be ordered from Autozone. I could buy the parts directly from autozone for approximately $100. When I brought this to their attention that is was like a 250% markup I was informed that this is the policy of their owner to markup any ordered parts 250%. This is extortion!!!!! Avoid this place and any others owned by this owner in the valley cause they are out to screw you.
-
November 2023 by Jenifer Bulfer
Great Customer service, Will always Highly Recommend this location and the service tops, Great! Team there the best! They really care about your needs for your vehicle and are truthful!
-
October 2023 by Shawn P.
I need to have my oil changed in my tires rotated so I specifically did not go to the desert. Foothills location and I came here instead.. I called and confirmed that they could do a tire rotation on my 2017 Tacoma with a 2 inch lift. When I got there, they told me they could not do the tire rotation. They said that their lift was broken. If they would've just told me this over the phone, I could've saved myself time and money. I just gone to the Jiffy Lube a block away from my house but I came here instead and now I have to find another place to go rotate my tires. thank you for wasting my time Jiffy Lube on Warner Road
-
September 2023 by Aniya Blake
I came for a oil change and they made my car run hot don’t go there
-
May 2023 by James Wennmacher
I've always had good experience with Jiffy Lube. I track when I'm due for fluid exchanges (oil, differential, transfer case, engine coolant) and they take care of it efficiently with good quality. Only problem I've had was them not always vacuuming out the vehicle, but I solved that by asking afterward each time. I wish they had Wifi in their office while I'm waiting so I could work on my laptop.Services: Transmission
-
May 2023 by Lisa S.
I called and was told they had time for an oil change and 10 minutes later I arrived and was told it was over an hour wait. There was 1 other car there. I went somewhere else and they changed my oil.
-
May 2023 by Paul Johnson
Much cheaper to go to Cobblestone and you get a car wash. Paid $51.00 at Cobblestone vs $89 at Jiffy lube. Then they try to sell you everything under the sun from wiper blades to air filters. I'm surprised they didn't ask to replace my engine. What a ripoff will never go there again!!!Service: Oil change
-
May 2023 by Ardo Beltza
Unprofessional. I hadn’t been to one of these in a long time. If I owned this business I would make changes. Sad for now, but what potential! Follow up: I was contacted by management and had a good conversation, and they extended their gratitude for the review, and gave me some coupons for free oil changes. I have not been back to that specific location, but I do hope there has been improvement.
-
May 2023 by Michael Wallen
My company has an account with Jiffy Lube and we do a ton of business with them, with that said , I've taken my work truck to this location several times now and have driven away with the impression that the on site crew has checked all the boxes of items to be serviced ,both times I've experienced poor customer service as well as low tire pressure, low windshield fluid low , I'm going to try a different location next check up in hopes it's just an isolated incident
-
April 2023 by Alexis V.
Needed an oil change very badly as I was already 2,000 miles past due for one. They were short handed with only two people working and they still got me in with no appointment and changed my oil in about 35 minutes. Staff was very polite and I'll be back here again for my next oil change.
-
April 2023 by Edgar Lugo
Went in for oil change. Told me to leave car go wait and pay. Paid and said, there’s your car. No transparency on what exactly was done or looked at. Not great customer service.
