-
March 2024 by Tommy Harris
Very helpful, informed staff in the store.
-
December 2023 by Patricia A Fessler
Great service from Peter and I found the item I needed!
-
November 2023 by Lilly Gadza
We had a great experience at Johnson's. Mr. Maivia was very helpful. He answered all our questions and made buying process smooth. Thank you Mr. Maivia.Lilly G.
-
September 2023 by Denise Cannon
Peter was so helpful when we shopped for exercise equipment. He provided us with the pros and cons of 2 brands we werepicking from and did not pressure us at all. He really helped us to get what WE wanted.Thank you!
-
September 2023 by bryant ramirez
After seeing how you guys handled a simple prank and insulting a kid and his parents, I found this place disgusting and would not shop here.
-
September 2023 by Bob Nachman
Peter and Doug were very helpful and professional, and helped me find a treadmill that fit my budget. They were very low-key... no pressure... which I really appreciated. I highly recommend them if you are looking for a treadmill, chair massager or other exercise equipment!
-
August 2023 by chris juels
Very helpful, knowledgeable, but in a non pressure way. Peter was great
-
August 2023 by Terri Castro
The manager at the Tatum and Shea Location "Peter" was Great to work with, he took the time to find all possible discounts! Can't wait for our machine to be delivered!!!
-
June 2023 by Stephen Fuller
Great service and knowledgeable people. Excellent equipment.
-
May 2023 by R N.
Purchased a recumbent bike form Erick V. and I was trading in a used piece of equipment. To give me a quote he had me send pictures of the equipment and he would send them to the main office for a price for the trade in. About 4 hours later he call back and said he could only offer me $125. I told him these units are sell from $800 to $1100 on ebay. He said he could discount the new machine by $200 to help offset the different. I was told they would pick up the machine take it back to the warehouse go thru the machine to make sure it worked properly and then cut me a check for $125.00. I said why don't they check out the machine at my house to make sure it is working. I would prefer that because I don't know what could happen to machine on transport or disassembly. He said that these are just delivery guys and if the machine is not working they would not even take it from my house. I knew the machine worked perfectly so I agreed to the deal. They came to pick up and deliver my machine the next day. The workers had to dismantle the old machine to get it out. They had to take apart the swinging hand rails, the back hand rails foundations, the foot pedals and foot arms. They had a freezer size bag of nuts and bolts they took off. I ask them if they were going to be able to get this back together and they said yes but they would not do it until they got back to the warehouse.A week later I get a call from Erick (you guess it) telling me that I was not going to get the $125 because my Equipment smelled like dog urine(come on) and there was a bearing that was leaking grease. He didn't say it didn't work properly but he say it would sit to long on the floor taking up space for them to make any money on it. My guess is they never reassembly the machine when it return it to the warehouse.The problem I have with Johnson and the reason I will never do business with them again is their system for trading in old equipment puts the consumer at a disadvantage to dispute their assessment and they did not live up to their agreement on the cost of buying the new equipment. Buyer Beware of this company. Below is the equipment that is worth nothing and was in good working order when they came to pick it up. These pictures were taken the day of pick up
-
November 2022 by Rolla R Hinkle III
Great sales representative, very courteous and knowledgeable.
-
October 2022 by Dale Freese
I bought a Mattrix treadmill from Johnson, and relied on Erick for his expertise. He shared information about other options/treadmills, but from my needs he directed me to the Mattrix. Erick was very knowledgeable and personable.?
-
October 2022 by brent mckinney
Super friendly great service they go above and beyond to serve you!
-
October 2021 by Brittany P.
I want to take this opportunity to thank Sean Kennedy and Sean Morton for helping my parents get the perfect piece of equipment. They were very knowledgeable and professional as well as thoughtful. Scott and Susan thank you!!
-
May 2021 by Randy F.
Bought an expensive piece of equipment It developed a problem but they failed to honor the warranty that covered parts and labor After three weeks of phone calls and failed promises I finally gave up I will shop somewhere else from now on