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March 2024 by Pamela S
Perfect service. Great attitudes. Very knowledgeable. Friendly customer service
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November 2023 by Lyn Evans
Great service and quick turnaround on machines
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October 2023 by Ronda Taylor
The internet directed me to the store they haven't been at for two years. I called them and drove a short couple of miles to their location. Look8ng for a sewing machine repair. $80.00 plus parts for a brother sewing machine I got second hand. Went home and threw my sewing machine in the trash and bought new on Amazon.
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September 2023 by Arriel
I think they’re a little stressed, so when they answer the phone give them grace if it comes off rude. The shop is busy with clients and referrals so they know what they’re doing. I’ve needed a piece for my machine for a year and these guys were willing to order. I ended up going with another shop who thankfully had the piece and were a bit kinder, but due to the high volume of clients I assume this place is good.
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September 2023 by Hubab Shteewe
They moved from this location and they didn't update that.
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May 2023 by Debbie Kalcich
I stumbled on to Kings thinking it can not possibly take 7 weeks to tune up a machine.. in 5 days my machine was ready and I was happy. Going to take in a much older machine test my luck.
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April 2023 by Dan Mal
Very friendly staff
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October 2022 by D K
Really great personal touch
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July 2022 by Donna C.
Excellent service! Very friendly and very helpful to this sewing neophyte who can't tell a bobbin from a needle plate. I highly recommend King's!
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March 2022 by Beverly M.
Worst service ever. I needed a home visit to assemble a Juki DU 1181N machine. Called said 10 days 2 weeks. This is second week called wednesday March 23/2022 said I was on calendar for Friday March 25.2022. Called to check at 11 no answer, called at 1 pm no answer and called at 3 pm still no answer. Every other time I called I got an answer. So thanks to caller ID they were avoiding my calls. They never answere to the message I left, if they did not want the business all they had to do is say no and I would have kept looking. I buy a new industrial machine every 2 or 3 years, I will not even consider buying one from them or using them as the repair even if I took the machine in to the store. HORRIBLE SERVICE
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February 2022 by Leslie O'Leary
I can't begin to tell you how thankful I am that I found this place!I sew for a living, and as any good seamstress would do took my two machines in for an annual full serving with a local Pffaf dealer. Within a short period after "servicing", my first machine froze up, so I got out my second machine and within minutes it froze up. Yes, I did call the dealer to correct this and quickly realized I was getting the brush off. I was referred to Richard and King's Sewing by another seamstress. He was not only understanding in my position of urgency but also cleaned and repaired the "mess" in an extremely timely manner. My machines now are happy and purring like kittens...and I am back at work!!Thank you Richard and Crew! You have a loyal life long customer!
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August 2021 by C
I brought in a Bernina that had been sitting unused for years before I inherited it. They were very friendly when I called. I took my machine in on Tuesday and got it back on Friday, cleaned and oiled, and they even cleaned the outer case for me.Just be careful because the address on google is not correct! I feel bad for how many times we had to ask where they were because I couldn't remember the cross streets haha
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April 2021 by Courtney Sharp
I brought in a Bernina that had been sitting unused for years before I inherited it. They were very friendly when I called. I took my machine in on Tuesday and got it back on Friday, cleaned and oiled, and they even cleaned the outer case for me.Just be careful because the address on google is not correct! I feel bad for how many times we had to ask where they were because I couldn't remember the cross streets haha
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March 2021 by J E
Years ago I had used Kings to repair a sewing machine. When the same machine needed attention, recently, I returned to them for repairs. Two other machines were serviced, also. Part replacements/servicing all done in a VERY timely manner at a reasonable price. Needing sewing machine serving? Go to Kings!
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February 2021 by Chivonne Hill
Great customer service! Highly recommended.
