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August 2023 by Debbie Piazza
This is SUCH a great store. The staff is amazing!! If you're looking for a fabulous neighborhood store for all your pet needs, this is it. Buy local!!
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May 2023 by Mike D
I had the most fantastic experience with this store. I called ahead and ordered food for my dog, and the manager really went out of her way to be accommodating for me. After flight delays coming into town, she actually stayed at the store, passed the closing time, to be able to hand off my dogs food that same day. That is a level of customer service above and beyond my expectations. Thank you so much again to Ryan for the exceptional customer service.
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May 2023 by Dawn Lofgren
Wow! Loved the store and personal service from the Assistant Manager (William, I believe?). My cats went crazy over the carrot toy so I better go back for more!
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April 2023 by Stella Kim
The person who helped me with selecting dog toys and treats was super nice and welcoming ❤️ it was a small shop and on a pricey side I think, but I feel better shopping and supporting local shops especially when they know what they’re selling and they can recommend them truthfully, I think it’s worth it.
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January 2023 by Gloria Wyble
I received a 2” orange blinking light up dog charm that came with a hook that attaches to your dog’s collar. It was a free promo item given away at the dog festival early 2022. I put one on my dog’s collar. Later she had an itch by her neck and started scratching. Her nail got caught on the hook of this item and she started screaming. She couldn’t put her back leg down on the ground and I couldn’t get her nail loose. I couldn’t settle her down and she kept moving and screaming. She finally pulled hard enough to release her caught nail. However this almost ripped her nail off. My other dog had one on his collar as well and I found it in pieces in the yard. Pieces of plastic, metal and the battery. Please do not give these promo charms away anymore!!!
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December 2022 by Glorianna S.
I received a 2" orange blinking light up dog charm that came with a hook that attaches to your dog's collar. It was a free promo item given away at the dog festival early 2022. I put one on my dog's collar. Later she had an itch by her neck and started scratching. Her nail got caught on the hook of this item and she started screaming. She couldn't put her back leg down on the ground and I couldn't get her nail loose. I couldn't settle her down and she kept moving and screaming. She finally pulled hard enough to release her caught nail. However this almost ripped her nail off. Please do not give these promo charms away anymore!!!
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December 2022 by Jaleh Najafi
I love this place! Everone is so kind and knowledgeable and helpful. They take time and care when we discuss food and feeding and toys, and we love to swap stories about our pets. There are always new and cool things to discover and it feels like catching up with friends and getting an education all while shopping for the yummiest treats and cutest pet stuff in town!
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December 2022 by Alicia Cimo
Ryan and Raquel are awesome! Love visiting with Lord Muppet Pupton, it's his new favorite shop!
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October 2022 by Crystal Rector
I love the selection at Fetch and the proprietors and staff are both helpful and knowledgeable. I was fortunate enough to have come in on the day of their grand opening and co-owner Raquel recognizes and knows me by name every time I visit since then.Oh - and everyone is always so friendly and generous with my dog Stella. She gets excited when we pull up in the parking lot! I look forward to having a long relationship with Fetch.**************************************Many months later and I still feel the same way! Staff here are always very helpful and go out of their way to provide excellent customer service. I wish I were in the neighborhood more often, as it is inconveniently located for me now that I've moved to Avondale...but I do still come in from time to time.
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August 2022 by Casey Rapacki
I LOVE THIS PET SHOP! I've been going here for about a year and have had an excellent experience every single time. They've almost helped me more than my vet w/ my sweet kitty's diet... she's never been happier! Plus, they always give me freebies to try! They'll offer solutions or even order a new product to the store (as long as it's natural/holistic). My one and only pet store <3
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July 2022 by Emily Baird
We love Fetch!! Every time my pup Remi and I go in there we are always given amazing customer service and pretty much treated like family! My little Remi looks forward to going here just to get the lovings from the owner Raquel and the staff! They have the best selection of healthy, food quality pet food and treats! I won’t go anywhere else!
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July 2022 by Viviana Huerta
The staff is amazing here! I'm already a really indecisive person when it comes to anything and I really needed some insight on a few things because my pup has been having some health issues lately so I've been trying to take his diet more seriously. It was a bit overwhelming at first trying to learn all by myself but the staff really showed that they cared and were also extremely helpful & knowledgeable, they made me feel at ease when I left the store. They also have a great selection of treats, food and pet toys! It was an overall great experience. I love supporting local businesses so I'll definitely be doing all of my pet supply shopping at Fetch from now on!
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July 2022 by Fern Greathouse
Being a small business owner I wanted to try to help support another small business. When I started going to fetch I had 3 senior dogs. I found their knowledge of the products that they sell to be very informative. They sell the highest quality and they were able to help me find foods for all of my dogs different dietary needs. Their prices are fair and their customer service is exceptional
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July 2022 by Yuri Hernandez
BEST PET STORE EVER! They’re alway stocked with the best treats, food, toys and other products that help keep our puppy happy and healthy. Staff is also super friendly and helpful.❤️
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July 2022 by James Martinez
Great local store to find all your pet needs. They carry a lot of products you can't find elsewhere. The staff are wonderfully friendly, my dog loves going here.
