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January 2024 by Janet Van Hofwegen
Braydee was very helpful. Go see him!!
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January 2024 by Lachelle Carlton
Braydee was absolutely amazing. He was very knowledgeable and patient answering all my questions. He listened to my requests and helped build a unit that matched or superceded my vision. His customer service was over the top. Overall, it was a pleasure working with him. I would recommend him to anyone and will be returning myself. Thank you so very much for making my vision come true.
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December 2023 by Joni Marie
Helpful friendly service and lots of options available on their sales floor to look at.
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November 2023 by Jenn
We just had ours installed and wow is it perfect! We spend a lot of time outdoors all year round and this is just amazing to have. We ran into one little hiccup regarding the slant of our pergola but we are super happy with how it turned out especially with the additional seating area. Love it!
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October 2023 by Ann Haley
We initially put down a deposit at the Home Show with Dede on a backyard kitchen for our new house. We weren’t sure exactly what we wanted but had a general design in mind. Now that our backyard landscaping is complete, we knew we were going to have to make some tweaks to our design. We contacted Kokomo Grills and have since been working with Zach who essentially helped us redesign our kitchen, while still ensuring we received the products and deals we were promised at the Home Show - which we were nervous about losing. Everyone has been so nice to work with, and very patient in answering our questions. Excited to receive our new kitchen! Thank you Zach and Dede!
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October 2023 by volker kiel
Customer oriented, friendly and to the point! No pressure sales, just good information. Good prices as well! We loved Zack, who took care of us.
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September 2023 by Stuart Williams
We had a great experience here. We had seen Kokomo grills at the various home shows so were familiar with their products. This is a mostly outdoor showroom, and out marched Zack when we arrived. He was awesome - great knowledge of his product line and helped us with everything we were trying to accomplish. We ended up buying a grill and several other accessories to upgrade our built-in outdoor island. Zach was patient and gave us a great deal, so we felt great walking out of there. Local vendor with a lifetime warranty on everything. 5 star experience!
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August 2023 by Marie Yamada-Low
What a breath of fresh air! Thank you Devin May for taking great care of us. Even though we had already bought two outdoor kitchens and a fireplace, I couldn’t bypass a pizza oven!! Thanks again to Devin, and if you’re considering buying anything… ask for Devin!
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August 2023 by Linda May-Poskanzer
We recently had to sell and move from a mountain town to the desert for health reasons and were sad to leave our custom kitchen behind. We decided that we would make up for that loss by making a custom outdoor portable kitchen to put near a future pool. We did alot of research online and in person and discovered the quality, service, workmanship, warranty and professionalism of Kokomo was the best around. We chatted with Zach and had an initial meeting with Devin to see first hand the options available. We were impressed to say the least! We then decided to drive to the main showroom where Zach went out of his way to explain every option, color, feature, pros and cons of each consideration. Having been in sale ourselves we appreciated his no pressure approach and directness. He let us browse as long as necessary and then followed up the on site visit with numerous texts and emails (many after his normal work hours) to make sure we were satisfied to make an informed decision. He made at least 6 different CAD modifications to let me visualize the layout I had in my mind and to take into consideration the space requirements and limitations of our future deck. He graciously and efficiently handled each change/request as we worked through our budget constraints and "wish list." In the end, we got more than we had imagined we could have for our budget. We are eager to have the project commence and look forward to our first back yard party to celebrate this purchase and project. In this day and age when its hard to even get employees to even show up for work , Zach (and Devin at the initial meeting) went out of their way to accommodate and delight this customer. Needless to say we highly recommend giving Zach a call at the main showroom.
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August 2023 by Big Jim McClain
Do not use these knuckleheads. They are great during the sale, and installation. It's after the sale that they fall soooo short. Their customer service is the worst ! ! ! Zach, and Adam take bad customer service to a whole new level.We spent $7,000 on our island, and another $1,500 to have an electrician come out and run power from the house to where the island was going. After putting the electric box/stub EXACTLY where we were told to put it. Turns out all the power from the island (lights, fridge, etc.) was short of where the new electric we had put in. I was told by Zach "just use an extension cord". I said seriously??? He said all the islands they install need an extension cord to hook up. Really? Then when I complained was eventually called by the head of customer service (Adam) Who told me "sorry, there was nothing he could do". Terrible, Terrible... Shame on Kokomo grills...
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July 2023 by Steve D.
We purchased 2 prefabricated islands, 1 is for the BBQ grill and electric smoker. We had 2 drawers included. The other island is the sitting bar for 4 with ice chest and trash can drawer. Electrical hookups included. The design , build out and delivery process was flawless. Both islands appear to be high quality. Just had them delivered and set up by a team of 4 young men who were great. We will enjoy these for many years by our pool, with friends/ family.
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July 2023 by Estera Lamping
We worked with Zack on choosing our outdoor kitchen style and we are very satisfied with his knowledge and advice. He is very patient person as well and not pushing at all the sale on us which I really appreciate it a lot. Thank you Zack D. for everything!
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July 2023 by Dee G
I’ve been searching for a really specific fire table design through what seems like every company that has a website for over 6 months, and finally found what I needed with the help of Zach and Devin at the DV location. Both of them were super responsive and helpful and found me exactly what I needed. Best experience out of all of the manufacturers and companies I’ve been speaking with about custom designs!
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June 2023 by Kimberly Neuburger
Just received our outdoor grill setup today. It was exactly what I asked for. Everyone from start to finish one the project was great. I am extremely pleased with how it turned out.
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June 2023 by Danny Varughese
Dream outdoor kitchen finally happened. Big thanks to Zack and Luke for all the support!! Don't hesitate on asking 100 question, they really know their stuff.
