-
March 2024 by Carolyn Williams
Always a problem with the pool not working not for a few days but for weeks at a time not once in a while but quite often
-
January 2024 by Keisha Adams
51st Ave and Baseline LA Fitness location has TERRIBLE customer service the so called GM Michael RUDE and ARROGANT! The front check in clerk Matthew RUDE and ARROGANT! I have been a member for 3 years and had an issue with myMembership setup that i clearly explained the background story of and instead of them attempting to fix it they wanted me to pay MORE money. They all but called me a liar. The lack of service for a long time customer was disgusting! I loved LA Fitness until today. They are not a monopoly which means people have other fitness options but instead of putting customer service first they chose to act pompous and condescending. I’m not the one to talk to like that. EOS right across the street is calling my name.
-
January 2024 by Jeremiah
*** GO TO EŌS OFF 19th INSTEAD ***Horribly ran, won’t last another 3 months with the new EOS up the street.
-
January 2024 by Alfredo
Broken equipment
-
December 2023 by _
Great Time To Get In Shape, Looking Back I Need To Lose A Few Pounds. Even Coming A Couple Days A Week Is A New Goal Of Mine Whether If It Happens Or I Let The Rope Slag A Little, Eventually I'll Make It Tighter And Make It Routine Again. Great Place To Spend Time Definitely Worth It... Come On By, We Won't Know Each Other But We Can Sweat Together. Let's Get It.
-
November 2023 by T
Am I crazy for complaining about this?I’ve been going here a while. And at first it was a wreck with people leaving weights everywhere but very slowly it got better, just recently. Now I’ve been coming across the issue of the janitors either coming into the bike room or mirror/dance room to clean, with chemicals, while people are working out in that particular room. They do crack the doors open but that’s not helping as much as they think. I have asthma and I literally have to stop my workout and take a breather outside the room. Idk what’s up with that, but it’s kinda insane
-
November 2023 by Brian Edwards
No one re-racks weight. Several employees sit at desks and never get up to check things out. No matter the time of day, 6:30am, 12pm or 4pm, dumbbells, plates and bars are left all over the gym.
-
October 2023 by Trina Tillman
Never anyone at the front counter for assistance
-
October 2023 by Brown Echoles
I love this gym you couldn't find a better place to be at and welcome in like family the staff is amazing they always asked you to see if your ok and how I like the gym and it's always clean and the staff cleaning crew is always cleaning making sure everything is good again you couldn't pick a better place to be at LA Fitness 5175 West baseline Rd Laveen AZ 85339.
-
September 2023 by Baseer Haseeba
The corporate is taking free money of people and they are not aware of this that what drama and misbehaving is going on. U can't ask for simple information. Or u can clearly see one staff is screwed by another which is powerful one. And they blame goes to the one fired or laid off or whatever. On top of that they are attitude and making face on members. It sounds while they are selling membership they they say yes we have this we have that but once the payment is start then u are stuck. I am sure management will be happy that members are increasing and system is on goin well setted, but they don't know that opposed members are talorating some rude an disrespectful staff of this gym. Obviously trainers an members will get affected if leadership is week. I hope u figure this out.
-
August 2023 by JT Ramirez
This place is terrible. From the beginning the way they try to sell you the membership is so aggressive. Machine are extremely old and the place is not very clean. Avoid all time the free training meeting because you will have a second aggressive encounter with other person that will sell you the training in a very insistent way. This way of selling in here looks like going to a car dealer.
-
July 2023 by David Clark
Had a good workout today. This gym is the best one I've ever been to. The machines I mostly use are lined up right in the front and it's usually much less busy than L.A. Fitness.I really like how their machines have the peg that you use to choose how much weight to lift, etc. (Not the "flip a switch" type)The staff are friendly and professional. The pool is awesome!!I worked my shoulders, core stomach muscles, and biceps/triceps out so hard today that I could barely roll a cigarette when I went out to the van. LOLTheir number of free weights in the back area is staggering ~ pretty much everything ya need.I highly recommend a membership to at least this particular location, at least. (51st Ave & Baseline, Phoenix)?These pics are my 3 favorite machines?
-
July 2023 by Aaron Cuthbert
The gym is okay. Plenty of equipment. It seems like there are missing handles and pieces for all the cable machines. Also, many people don't put their weights back. You'll find yourself staring at a machine or bench for 20 seconds trying to figure out if it's in use or not. There should more monitoring of the freeweights area. Overall, it's still enjoyable, even with the drawbacks.
-
June 2023 by R-Dre Nelson
The gym was packed around 6pm and I had to be on the machine for 20mins. Only for other people to use the equipment too..Overall, I had a blast working out ?....I'll say the best time is in the afternoon ?...
-
June 2023 by Patrice L.
I joined the club 2 weeks ago. I have asked for my printed pass at least 5 times. The employees play ignorance.I had an appointment with a fitness instructor named Amanda. She did not show up. I asked the front desk who had no clue where she was. I still have not heard from her, a week later.The club offers sanitized wipes. The wipe dispensers advertise only the hiring of a fitness instructor, not the need to use them on the equipment. I went to exercise 8 times since I joined. I saw only three people wiping the equipment after use. This is not a safe and clean place