-
January 2024 by Phillip Segay
Everything was great until morning, I had an appointment and had to be there early. I was leaving at 6:50 went to get oatmeal, this big lady stopped me and said breakfast opens at 7am. She looked like she had been eating in the kitchen. Finally after a few words exchanged she approved my oatmeal.
-
January 2024 by Crystal B.
I used my Wyndham points to stay here for a business trip. I booked an non smoking executive room. Upon arrival all I could smell was weed outside- also every time I left and came back. The hotel seemed like it was probably really nice at one time, but seemed a bit grungy. My room had a dirty towel on the table and crumbs on the floor. The shower was awful and extremely slippery. I was traveling alone so the size of room was fine, but too small for more than two people. Hallways were noisy and ice machine was broken on my floor. Breakfast was only from 7-9 and had eggs, waffle maker and sausages, along with a few cereals and yogurt. The front desk people I interacted with were friendly. Not sure I would stay here again but was decent for a "free stay".
-
December 2023 by Chantelle W.
This place is Horrible and not worth what staying at if it was free. It's dirty and extremely old. The best thing is Cracker Barrel. All kinds of people walk through the parking lot all night. The mattresses are filthy and look like the came out of a dumpster, very disgustingly stained on top and the sides. The chairs in the room came out of the same dumpster. The mattresses have a weird smell. The bathroom was very dirty with a weird white substance all over the counter and cubbies where the towels are. The towels have stains. The air/heat is dusty. The lampshades and walls had stains that were old and never cleaned , so just accumulated Yuck! You can hear everything that goes on in the hallways. This place has a 8.4 rating on Expedia, this is defiantly lie. I bought my own comforter to put over the bed. The bedrooms frames sound as if they will beak and make enough noise with every move on the bed you make. The tub was filthy and the hand rail was broken in the shower. I asked to be moved to another room and was told they were at capacity. I throughly shocked that it was this bad. You might as well stay at motel 6.
-
November 2023 by Sally M.
La Quintas are pretty good. But we stay on Friday Nov 10th this was expected the shower door rails were very dirty the couch had a hole in the arm rest on the other side was dirty. So when we checked out sat the 11th I ask for the manager his name was Chuck let him know offer a free stay next time, why would we. Didn't want to complain in front of other customers so I left called the next week the lady told me that Tony would call me back never did so I reach out again I was told that Tony wouldn't do anything for us. Really!! He couldn't even call me back the lady on the phone had to tell me that he decided it. Didn't offer a refund or 50 percent off. Bad
-
November 2023 by Chesilyn Holm
The room was very average the elevator seemed a little sketchy. The location was the best part of the whole stay! However the hotel charged me 3 separate times!!!!!! I was able to get refunded for one of the extra charges but not the other! I have called the property a few times and each time they tell us that it was refunded on their side. This was weeks ago and I still have not received my money back. I would NOT recommend this hotel at all unless you want them to take more money then the rooms worth.
-
November 2023 by Marcus Viali
Very nice hotel. Looks like they're fixing it up but it's in fine shape. The complimentary breakfast is fantastic. 24hr use of the fitness center and the pool is great. We'll stay there again when in the area!Walkability: There's a cracker barrel right next door and other fast food options only 5 minutes or less away.
-
November 2023 by Theresa “Theresa”
I am always grateful when I can check in early! The lady at the front desk was nice. Location is ok near things to do. Only complaint is the room. Smells like dog pee I know they allow animals but it’s bad. Traveling with a young one it’s hard to change rooms due to an odor.
-
November 2023 by Merelise Davis
DON’T STAY HERE!!! Terrible experience! Lock was broken on my room. I asked to be moved to another room where the lock worked correctly so I could feel safe and I was told no. I was denied a refund by the rude man that was attempting to handle the desk. Safety of your customers and their belongings should be your highest priority and you made it clear it was NOT! The hotel is a DUMP; the elevator is falling apart, the door handles are broke and the front desk KNOWS it!Noteworthy details: I didn’t feel safe!
-
November 2023 by Erika F.
Clean hotel. Simple breakfast but the items they had were pretty tasty (for a hotel breakfast).The room was very clean, and we enjoyed using the spa. Also it's located next to plenty of restaurants.
-
November 2023 by Broken C.
Breakfast is not available until 7:00. I didn't realize this and starting making toast around 6:15, nobody was around but then suddenly an employee came out yelling that Breakfast wasn't ready until 7:00! Shame on La Quinta for not blocking off the area until opening. More people came out and she started yelling at them too.On a different note, they have a dog area (on rocks) and poop bags but nowhere to throw away the poop so people leave piles of poop next to the back door.Again, can't blame the guests due to La Quinta's lack of thinking
-
October 2023 by Janet F.
The first time we stayed here it was great. Steadily not quite as nice. Trash can out front of lobby overflowing for over a day. Pet relief station out back to deposit pet waste is missing, station of bags are still there. Found pet food kibbles on room floor. We appreciate the room layout. It is roomy, recliners. Microwave and frig area are nice. Bathroom is roomy. Tub needs rehabbed and is a little slippery in room 221. They must have a big water bill, our tub had a steady stream of water dripping ands we couldn't stop. It's also peeling and black marks. We are facing I 10 and it sounds like our window is open. Breakfast is good starts at 7a. Coffee is a big thing for us. They used to have coffee cups with lids that you could drink out of like all of the La Quinta's, they now have small Styrofoam cups with lids and you can't drink out of the lid. The internet drops constantly. This is new from years past. Staff are friendly. We are Platinum members.
-
September 2023 by Tanya Montoya
The experience and the stay were great. The only issue that I had was when I was a the pool, I understood that you can have the opportunity to enjoy your stay at the hotel like being at the pool, gym or even the sauna but what really bothers me is that some people do not respect that the pool is for everyone to enjoy and just for one person or family. I would definitely not be staying here when I go on vacation again. The respetionist was very rude, and she only respected what the other people wanted and not what others had to say.Rooms: The rooms were clean and the temperature was great
-
September 2023 by Dean Ditchoff
My stay was great. Everything was clean. Everything worked. Staff was friendly. Breakfast buffet had hot and cold food and I very much enjoyed it. I have stayed at many La Quintas and they are all good but this may be the best. Good price for what you get.
-
September 2023 by Tree B
This was a nice place to stay. But I took 2 stars off as the service people and pool opening. They didn't change out our towels for 2 days ??. Had to use hand towels as face cloths?. The pool also should open up before 9 am when the temperature by 9 am is 99 degrees ?..open the pool at 6-7 am for those that want to get a small workout in before the excruciating heat of the day begin.Walkability: You can just walk out the hotel and cross the parking lot to a restaurant to eat. That was nice because it was extremely hot to walk any further.
-
August 2023 by Mary LaCombe
The shower was extremely slippery. There are no grips for your feet. We put a towel down on the floor of the shower to keep from slipping. There was a strange smell in the room, and the shower floor was stained.It's not the cleanest room I've ever stayed in, but it worked for my needs.The breakfast is really good, there could be better yogurt flavor choices, but other than that, it was nice.